Effective Dissemination of Critical Airway Information: The MedicAlert Foundation National Difficult Airway/Intubation Registry

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Chapter 54 Effective Dissemination of Critical Airway Information

The MedicAlert Foundation* National Difficult Airway/Intubation Registry

I Overview

Dissemination of critical airway information traditionally has been accomplished by documentation in the medical record, by verbal communication to patients and physicians, by letter, or by a combination of these. Significant shortcomings of these types of communication include questionable understanding by the patient or future care provider of the significance of the airway difficulty, nonuniformity of documentation, and an inability to access the information at a later date, particularly during an emergency. Even the emergence of the electronic health record (EHR) has not yet provided an answer to the need for universal access to emergency medical information. However, a solution that is already in place is the nonprofit MedicAlert Foundation, the oldest and foremost national and international emergency medical information and identification service. Founded in 1956, MedicAlert Foundation International, headquartered in Turlock, California, relays critical, life-saving medical information through a live 24/7 service for its 4 million members.

In 1992, the MedicAlert Foundation National Difficult Airway/Intubation Registry was begun to facilitate uniform documentation and effective dissemination of standardized critical information related to complex airway management. The Registry was created by the Anesthesia Advisory Council of the MedicAlert Foundation, a volunteer multidisciplinary team of anesthesiologists, otolaryngologists, and experts in quality assurance and risk management. According to Andrew Wigglesworth, President and CEO of MedicAlert Foundation International, Registry contained almost 11,700 patients with identified difficult airway or difficult intubation in 2010 (personal communication, May 14, 2010).

This chapter focuses on how critical airway information can be effectively disseminated to future care providers through the MedicAlert Foundation and the National Difficult Airway/Intubation Registry. The components and benefits of the MedicAlert Foundation and this Registry are compared with those of in-house anesthesia documentation, letters to the patient, airway registries, commercially available for-profit medical alert information systems, and the yet-to-be realized universal EHR. Information on how patients can join the MedicAlert Foundation and enroll in the National Difficult Airway/Intubation Registry can be found in Appendix A.

II Difficult Airway/Intubation: a Multifaceted Problem

Complex airway management is a multifaceted problem involving practitioners in a variety of clinical settings. The consequences of failed airway management can be devastating to the patient, the practitioner, and the health care system. Critical issues include (1) identification of patients with difficult airway/intubation, (2) use of practice guidelines and a difficult airway/intubation algorithm for airway management, (3) use of a difficult airway/intubation team, and (4) the consequences of difficult airway/intubation.

A Identification of Patients

Controversies regarding predictors and definitions of “difficult” cases exist both within and among medical specialties that deal with difficult airway/intubation. This is a consequence of the complex interactions among patient variables, the clinical setting, and the skills of the practitioner.21 Historically, the anesthesiology literature has cited an incidence of 1% to 3% unanticipated difficult airway/intubation in patients undergoing general endotracheal anesthesia in the operating room.25 More recently, incidences up to 18% have been reported.6,7 In non–operating room emergent intubations, the reported incidence of difficult intubation has ranged from 6% to 10%.8,9

At a local level, if a 1% to 3% incidence is applied, then an institution in which 25,000 general endotracheal anesthetic procedures are performed annually could have 250 to 750 unanticipated difficult airway/intubations per year. On a national level, based on an American Society of Anesthesiologists (ASA) membership of 44,000 and assuming that a full-time practicing anesthesiologist is likely to encounter at least one unanticipated difficult intubation per year,10 there could be 44,000 unanticipated difficult airway/intubations annually in the United States. These numbers do not take into account intubations that occur in clinical settings other than the operating room or are performed by anesthesia care providers who are not members of the ASA. Consideration of the possible number of unanticipated difficult airway/intubations on an international level further shows that the scope of this problem and its impact on patients and the health care system warrants vigorous efforts to identify solutions.

B Multidisciplinary Practice Guidelines and Difficult Airway/Intubation Algorithms

The ASA first developed and published practice guidelines for management of the difficult airway in 1993.2 These guidelines heightened practitioners’ awareness of the scope and magnitude of problems related to complex airway management and encouraged familiarity with a standardized clinical airway algorithm. At that same time, the Johns Hopkins Department of Anesthesiology and Critical Medicine initiated a collaborative effort with the Department of Otolaryngology—Head and Neck Surgery to develop and modify airway management techniques and clinical algorithms.11

More recently, other organizations and countries have proposed and tested their own strategies and algorithms for managing difficult airway/intubation cases.1215 Some algorithms incorporate the use of new airway devices,16 whereas others are designed for use in settings other than the operating room.8,17 A text on emergency department airway management has recommended a universal algorithm in addition to algorithms for specific circumstances.18,19 Guidelines developed for anesthesiologists in the operating room cannot reasonably be applied to emergent intubation in the field, and the most successful algorithms have been developed at a local level by a multidisciplinary team.20

The creation of these various algorithms is still in harmony with the purpose of the ASA practice guidelines: (1) the practice guidelines are not intended as standards or absolute requirements; (2) they are subject to revision as warranted by the evolution of medical knowledge, technology, and practice; and (3) their recommendations may be adopted, modified, or rejected according to clinical needs and constraints.1 Considering all of these variables tends to move airway management farther away from one standardized difficult airway/intubation algorithm. This leads to the inevitable conclusion, as noted in an ASA editorial, that optimal or preferred tracheal intubation techniques and devices will be different for each individual patient and depend on the skill and experience of the practitioner in that particular clinical setting.21

C A Difficult Airway/Intubation Team

Strategies for improving the response to difficult airway/intubation during an emergency code situation can include the use of a difficult airway response team (DART) and a DART equipment cart such as the one developed in 2008 at the Johns Hopkins Medical Institutions. This multidepartmental educational and operational program involved anesthesiology, otolaryngology, trauma surgery, and the emergency department; clarified unclear roles of the various providers; and initiated facility-wide quality improvement of problems such as difficulty accessing specific equipment.22 A retrospective review at this institution of cases from 1992 through 2006 demonstrated an annual frequency of approximately 6.5 emergency surgical airways (cricothyrotomy or tracheostomy). Two years after initiation of a comprehensive DART program, the annual frequency was approximately 2.2, despite an increase in the number of patients reported to have difficult airway/intubation.23 Implementation of the DART program also reduced the number of airway sentinel events from several in the preceding 2 years to none in the first 2 years of the DART program. In addition, no claims related to airway events were paid during this time.24

D Consequences of Difficult Airway Management

The consequences of a difficult airway or difficult intubation can include minor or major adverse medical events or death, professional liability to the practitioner, and direct and indirect costs to the patient and the health care system. In 1988, the ASA Committee on Professional Liability closed claims study found that respiratory events were the most common cause of brain damage and death during anesthesia, with difficult intubation being the likeliest category for risk reduction. The median payment for respiratory claims was $200,000.25 In a 1992 loss analysis study conducted by the Physicians Insurers Association of America, files from 43 physician-owned malpractice insurance companies (representing approximately 2000 anesthesiologists nationally) ranked “intubation problems” as the third most prevalent misadventure. The average paid indemnity for 175 of 339 files was $196,958.26 In an analysis of approximately 5000 claims filed in Maryland over a 15-year period that named an anesthesiologist as a defendant, insertion of an endotracheal tube was the sixth most common medical procedure leading to a liability claim. One malpractice claim was filed for every 7.5 patient injuries that occurred from difficult airway events and adverse outcomes, and a single claim in 1994 resulted in a jury award of $5 million (Laura Morlick, Johns Hopkins Medical Institutions, Baltimore, MD, personal communication, July 17, 1994). A study of the ASA closed claims database from 1985 to 1999 revealed that 67% of claims of difficult airway liability were associated with intubation.27

During airway management, repeated intubation attempts cause swelling and bleeding, with each attempt creating a greater likelihood of failed intubation and ventilation leading to potentially disastrous consequences, even brain damage or death.18,27,28 Prolongation of the airway management process has been shown to increase the rate complications up to 70% with multiple tracheal intubation attempts.8,29

Most complaints initiated against physicians are unrelated to the physician’s technical skill but arise because of inadequate records or poor communication. More complete documentation and communication may be the practitioner’s best defense.30 A 1994 survey of patients who were enrolled by Johns Hopkins in the MedicAlert National Difficult Airway/Intubation Registry found that, despite experiencing adverse outcomes (cancellation of surgery, dental trauma, soft tissue trauma, desaturation, cardiovascular compromise, and cricothyrotomy or tracheostomy), 100% felt that the enrollment gave them a sense of comfort in that future care providers would understand the significance of their difficult airway/intubation. Enrollment in the Registry and documentation of enrollment in the patient’s medical record is a positive reflection of the provider’s concern for the patient’s future safety.31 In a fall 2010 survey conducted by the MedicAlert Foundation of more than 700 members already enrolled in the National Difficult Airway/Intubation Registry, 69.6% of respondents said that a physician had recommended that they enroll, and 92.7% said that what they expected to gain from enrolling was peace of mind knowing that their difficult airway/intubation information would be available in an emergency (A. Wigglesworth, personal communication, September 23, 2010).

III Difficult Airway/Intubation: Documentation of Critical Information

The communication of successful and unsuccessful airway management techniques consists of two parts: (1) documentation at the time of the event (preanesthesia, anesthesia, postanesthesia) for concurrent care providers during that episode of care, and (2) dissemination of that information to future care providers during subsequent episodes of care. This section deals with documentation to concurrent care providers during an episode of care.

A Documentation in Medical Records

In the past, no standardized, uniform, readily available document existed to precisely record airway events. Traditionally, difficult airway/intubation information was recorded in the paper anesthesia record as a nonstandardized, handwritten, free text entry. This information was not included in the operative report or on the face sheet of the medical record; it was hidden and seldom accessed by physicians and nurses caring for the patient in the intensive care unit or nursing unit. In addition, this information was department specific in that it was not shared with other departments (emergency; ear, nose, and throat) within the institution that also encountered patients with difficult airway or difficult intubation.

In 1987, Martin L. Norton and colleagues at the University of Michigan pioneered efforts to more fully evaluate patients with complex airway problems by establishing the University of Michigan Airway Clinic. This is believed to be the first formally established clinic specifically for patients with difficult airway/intubation. Clinical documentation consisted of a handwritten airway clinic record sheet and photodocumentation.32 Since that time, the standard of care for documentation of difficult airway/intubation information has been steadily evolving. In 1992, Lynette Mark and colleagues in the Johns Hopkins Anesthesiology and Critical Care Medicine Department developed the Anesthesiology Consultant Report. This two-page report fully described the preoperative evaluation of a difficult airway/intubation, including intraoperative airway techniques and management and a narrative description of the events. The Anesthesiology Consultant Report raised the standard of documentation during a patient’s initial episode of care in that its detailed airway management documentation was a more accessible part of the patient’s medical record. Care providers were also alerted by a highly visible wristband.11

In 1993 and 2003, the ASA practice guidelines recommended that anesthesiologists document more fully in the medical record and include a description of the nature of the airway difficulties, the various airway management techniques that were employed, and the extent to which each of these techniques was beneficial or detrimental in managing the difficult airway.1,2

B Documentation in In-House Electronic Medical Records

At the Johns Hopkins Medical Institutions, the 1992 Anesthesia Consultant Report evolved into an Anesthesia Consult form that contained a template and free-text entry as part of the in-house Johns Hopkins computerized medical record. In 1995, at Beth Israel Deaconess Medical Center in Boston, patients’ difficult airway/intubation information was entered into the nurse’s assessment section, and a “difficult airway/intubation” notice was placed in the computerized patient record.33

At present, the electronic medical record (EMR) is, by definition, limited to a single health system. The University of Michigan Department of Anesthesiology and many other facilities use a perioperative clinical information software system such as Centricity (General Electric Healthcare, Waukesha, WI) to collect difficult airway/intubation information in an airway management record that contains required fields, a drop-down menu, and a comment section for free text. This information is available at bedside workstations throughout the facility, including the floor and intensive care units, as part of the EMR.9 Other institutions have developed their own EMR systems for in-house use, with multiple terminals that allow access throughout the hospital.

Recording in the EMR that the patient has a difficult airway or difficult intubation triggers the use of a difficult airway/intubation wristband and an alert on the facesheet similar to that for allergies. A commercially developed or in-house EMR system can ensure that a patient with difficult airway/intubation is recognized as such during the remainder of the hospital stay and subsequent hospital stays.

IV Difficult Airway/Intubation: Dissemination of Critical Information

The communication of successful and unsuccessful airway management techniques consists of documentation at the time of the event and dissemination of that information to future care providers. This section deals with dissemination of that critical information.

A ASA Recommendations for Dissemination of Information

Before the creation of the ASA practice guidelines, there was little or no literature discussing the benefits of patient notification of difficult airway management.7 The 1993 ASA practice guidelines recommended that the anesthesiologist inform the patient (or responsible person) of the airway difficulty that was encountered and that notification systems, such as a written report or letter to the patient or communication with the patient’s surgeon or primary caregiver, could be considered.2 The 2003 ASA practice guidelines added a recommendation for a bracelet or equivalent identification device that could be kept with the patient at all times.1

D Dissemination of Information via Letters

Beginning in 1992, the Johns Hopkins Anesthesia Consultant Report (described previously) was distributed by letter to the patient’s surgeon and referring physician.11 In 2000, the Department of Anesthesiology at Mayo Clinic Scottsdale began providing written notification to patients about their difficult airway in the form of letters mailed 1 week postoperatively. However, in a follow-up survey 2 years later, 20% of patients could not recall receiving the letter. To improve communication, the Clinic followed up with a telephone call to confirm receipt of the letter and to emphasize the importance of the difficult airway/intubation. A MedicAlert Foundation brochure was also included in the letter. The survey found that of those patients who remembered receiving a difficult airway/intubation letter, 41% had informed their primary care physician of their difficult airway, and 95% who subsequently had surgery had informed their surgeons or anesthesiologist or both. The survey concluded that the patients were able to inform subsequent care providers that they had a difficult airway even though most of them did not understand how “difficult airway” affected their subsequent anesthesia and airway management.34

More recently, various publications have reiterated the need for some type of standard written notification or airway alert form to be distributed to the patient, the primary care provider, and the surgeon.7,35

E Dissemination of Information via Difficult Airway/Intubation Registries

In some facilities, after a patient has been identified as having a difficult airway or difficult intubation and the airway management information has been entered in a hospital-wide information system, the patient’s name is entered into an in-house difficult airway/intubation registry.

In 1987, the Norton and colleagues at the University of Michigan established a permanent in-house Airway Clinic (described previously) linked to an Airway Registry and an information response center for dissemination of critical airway information. As the Registry grew in size, it became increasingly apparent that the response center could not accommodate 24-hour emergency requests for difficult airway/intubation information, so Registry patients were enrolled in the MedicAlert Foundation registry.36 In 1992, Mark and colleagues at the Johns Hopkins Medical Institutions established a permanent in-house Difficult Airway/Intubation Registry.11 This registry still exists, and all patients who are identified as having difficult airway/intubation are entered into this in-house database; a note or flag is placed in their electronic record, and they receive a follow-up letter that includes a brochure and recommendation that they enroll in the MedicAlert Foundation. In 1995, in response to the ASA Difficult Airway Task Force practice guidelines and the Anesthesia Advisory Counsel of the MedicAlert Foundation, an in-house computerized Difficult Airway Registry was initiated at Beth Israel Deaconess Medical Center.36

The purpose of an in-house registry is to disseminate critical airway information during subsequent episodes of care at that facility. A review of 119 patients in the Beth Israel Deaconess Medical Center difficult airway registry from 1995 to 1997 found that 31 (26%) had returned for surgery one or more times and that the registry provided valuable information for subsequent airway management.37 However, in-house difficult airway/intubation registries are not common, even at tertiary-level institutions, and the information they contain is available only within that institution.

F Dissemination of Information via Electronic Medical Records and Electronic Health Records Systems

In 1991, the Institute of Medicine set a goal of 10 years for widespread use of computerized patient records. In 1994, the Computer-Based Patient Record Institute announced that it would seek major funding to finalize the development of standards for health care informatics. Since then, the EMR has been implemented in some places; however, its scope is limited to a single health system.

More recently, there has been a push to implement an EHR system in American health care, with an increase in motivation provided by funding from the American Recovery and Reinvestment Act of 2009 (ARRA) directed at supporting such implementation. In an EHR system, the patient’s complete health record would be captured across all health care institutions. This is the focus of the ARRA funding, as reinforced by Meaningful Use requirements (explicit criteria for receiving Medicare payments for provision of medical care). In 2011, Beth Israel Deaconess Medical Center became the first hospital to have its in-house–developed EHR system certified as meeting Meaningful Use requirements.38 Part of the certification involved having the capacity to provide patients with an electronic copy of their health information within 3 business days (if they request it). The goal is to provide patients access to information that is important to them, when they need it, and to allow patients to be treated holistically through coordination with other providers.39 However, an electronic copy of the record provided 3 business days after discharge may not provide access to critical information when patients need it and does not automatically ensure coordination of care with other providers.

A survey found that only 1 in 7 consumers could access their medical records electronically; even when access was possible, 40% were unable to see certain documents (e.g., laboratory reports, prescription history, immunization records).40 In 2009, the Health Information Technology for Economic and Clinical Health (HITECH) Act was passed in an effort to improve the health of Americans and the performance of the health care system. Some of its programs included support for state initiatives for health information exchange and creation of a common platform for health information exchange across the country: the National Health Information Network (NHIN).41

One state program is the Chesapeake Regional Information System for Our Patients (CRISP) in Maryland. Its goal is to deliver the right health information to the right place at the right time. However, not all Maryland hospitals are included in the CRISP program, and the program does not access medical information on a national level, does not provide emergency information to Maryland residents who travel outside of the state or internationally, and does not cover new residents who have moved into the state and whose medical information is housed elsewhere.42 Over time, it is hoped that this and other state programs can be expanded to form the envisioned (NHIN). The emergence and encouraged development of an EHR system in the United States cannot, at present, provide an answer to the need for immediate national or international access to emergency medical information. However, a solution that is already in place and fully operational can be found with the MedicAlert Foundation.

V the Medicalert Foundation

The MedicAlert Foundation pioneered and maintains the foremost national and international emergency medical information and identification services system that provides immediate access to critical medical information.

B Services Provided by the MedicAlert Foundation

The MedicAlert Foundation’s core services comprise a four-part system: a personalized and custom-made MedicAlert medical ID worn as a bracelet or necklace (Fig. 54-1), a personalized MedicAlert wallet card (Fig. 54-2), an Emergency Medical Information Record (EMIR), and the MedicAlert live 24/7 Emergency Response Service Center. The MedicAlert medical ID and MedicAlert wallet card immediately alert a care provider that the patient has a specific medical condition, such as an allergy, autism, asthma, diabetes, or difficult airway/intubation. Engraved on the medical ID and printed on the wallet card is the toll-free emergency phone number, 1-800-607-2565. For members who travel internationally, MedicAlert recommends that they also have engraved on the medical ID and printed on the wallet card the International Call Collect number, 209-634-4917. The Emergency Response Center accepts all international collect calls and is staffed by a team of medically trained personnel who respond to calls 24 hours a day, 7 days a week, in more than 140 languages.

In 1990, the MedicAlert Foundation expanded member information to include Advance Directives and information about medical devices. The Foundation has partnered with the Alzheimer’s Association since 2007 and with the Autism Society of America since 2009 to provide life-saving services to high-risk patients.

The MedicAlert Foundation has always been on the cutting edge of information-providing services. In the 1970s, it computerized all of its members’ records and was the first registry to use a scan form system to reduce the costs of data entry.43 Since 1990, the MedicAlert Foundation has offered members their own personal EMIR). Looking to the future, the EHR system envisions seamless, immediate, and simultaneous access by more than one health care provider to all parts of a patient’s record regardless of where those parts were created or stored. Far from competing with the envisioned EHR system, the MedicAlert Foundation has anticipated it and embraced the goal of enabling the dissemination of information to any EHR system. This could be as simple as an HL7 text message or as complicated as a set of discrete data detailing specific medical information. By serving as a central repository in a web of interconnected EHR systems, the MedicAlert Foundation could play a key role in providing critical life-saving information to the clinical systems directly involved in a patient’s care. Finally, as patients continue to become more engaged in managing their own health care through the use of personal health records (PHRs)—as provided by Microsoft, Google, and other vendors—the MedicAlert Foundation will be able to keep patients’ PHRs updated with the latest medical information.

The MedicAlert Foundation maintains the privacy and confidentiality of member’s information. All electronic data are securely encrypted and backed up in earthquake-, fire-, and flood-proof locations. Overall security is reviewed by a third party. Financial information is used only for MedicAlert billing and is never shared with any other person or organization for other purposes.

At the time of member enrollment, the MedicAlert Foundation obtains prior approval for storage and transfer of members’ information to emergency responders. Personal and medical information remains secure and confidential and is used solely for its authorized and intended purpose. The MedicAlert Foundation may release de-identified member information for valid medical research. The release of identifiable member information for medical research or clinical trials requires the member’s informed consent in accordance with applicable laws and regulations for human subject trials. For more than 50 years, there have been no claims against the MedicAlert Foundation for breach of confidentiality or dissemination of incorrect medical information. Although the MedicAlert Foundation is not defined as a “covered entity” under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, the organization’s information privacy and security standards complement the HIPAA provisions and are fully compliant with the requirements of the Federal Trade Commission and those of the European Union SafeHarbor framework.

VI the Medicalert Foundation National Difficult Airway/Intubation Registry

For years, anesthesiologists have recognized the value of the MedicAlert Foundation’s emergency response system for patients with malignant hyperthermia (Index Zero hotline). They have also encouraged patients to enroll in the MedicAlert Foundation under a general designation of “difficult airway.”

A History of the Registry

In 1992, the ASA and others recommended the creation of a national difficult airway registry for the United States.1 At that time, the Anesthesia Advisory Council, a volunteer, multidisciplinary team of anesthesiologists, otolaryngologists, and experts in quality assurance and risk management (see Appendix B), joined together to address the following questions: (1) When an airway event happens, is there consistency in documentation? and (2) Is there a central, accessible database for dissemination of critical airway information? The Council identified only two existing airway databases, those at the University of Michigan Airway Clinic and the MedicAlert Foundation. The Anesthesia Advisory Council recommended the creation of the National Difficult Airway/Intubation Registry within the MedicAlert Foundation to facilitate uniform documentation and effective dissemination of standardized critical information related to complex airway management. The Council selected the category “difficult airway/intubation” as a standard nomenclature to be engraved on the MedicAlert medical ID.

In 1995, the SAM was founded, and the Anesthesia Advisory Council passed the torch to the SAM to take the MedicAlert National Difficult Airway/Intubation Registry into the next millennium.44 Today, it is the only difficult airway/intubation registry that exists at a national level in the United States.

On an international level, Austria established the Austrian Difficult Airway/Intubation Registry (ADAIR) in 1999,45 and Denmark established the Danish Difficult Airway Registry in 2005.46 These registries are not international in scope. Only the MedicAlert Foundation National Difficult Airway/Intubation Registry is truly international, because it is able to disseminate critical information to care providers anywhere in the world 24 hours a day, 7 days a week, in 140 different languages.

C Components of the Registry

The components of the National Difficult Airway/Intubation Registry include information for health care providers and patients, a specialized enrollment form, a secure database, the supporting services of the MedicAlert Foundation (i.e., medical ID, wallet card, EMIR, and 24/7 Emergency Response Service Center), and a follow-up letter sent to the primary care physician or specialist (as indicated by the patient on the enrollment form). In 2003, the ASA practice guidelines recommended that a notification bracelet or equivalent identification device be included as part of a notification system for difficult airway/intubation patients.1 This has always been a part of the MedicAlert system since its beginning in 1956.

The National Difficult Airway/Intubation Registry specialized enrollment form is in a PDF format. The anesthesiologist downloads the form from the website (www.medicalert.org [accessed April 2012]) and prints it out, or the MedicAlert Foundation can send it to the anesthesiologist as a PDF attachment to an e-mail. The anesthesiologist completes and signs the airway database section (Fig. 54-3) of the enrollment form. This section includes the hospital name, patient’s medical record number, surgical procedure, date of procedure, clinical anesthesia profile, nature of difficulty encountered, reasons for difficulty, successful and unsuccessful techniques, best visualization of airway anatomy, clinically applied algorithm, and clinical outcome. With the exception of specific airway requirements (related to tracheal surgery, stenosis, or other conditions requiring specific sizes of endotracheal tubes), recommendations for future airway management are not included, so as to avoid conflict with future practitioners’ choices of airway management techniques. The form is then given to the patient to complete (including the name of the primary care physician), sign, and mail in (or fax to) the MedicAlert Foundation along with a check or credit card information for the enrollment fee. The amount of the enrollment fee depends on which type of membership the patient selects. For patients who are unable to pay for membership, the MedicAlert Foundation will enroll them for free if the completed enrollment form is accompanied by a statement of financial need that is written on official letterhead paper and signed by the anesthesiologist or other provider.

E Benefits of the Registry

Benefits of the National Difficult Airway/Intubation Registry include patient safety, practitioner security, and cost savings. With enrollment, the patient’s primary care physician and specialists are notified of the patient’s difficult airway/intubation status to facilitate local continuity of care. The patient is also protected during subsequent episodes of care. A 2010 survey of more than 700 members in the MedicAlert Foundation National Difficult Airway/Intubation Registry found that 11.2% had had another episode of care in which difficult airway/intubation was a factor (A. Wigglesworth, personal communication, October 2010).

The Registry provides a chronology of the patient’s airway events over time, reflecting changes in pathophysiology and airway management. This chronology assists future care providers in their decision-making process and allays any concerns about mistakenly labeling a patient as having a difficult airway or difficult intubation. The patient’s MedicAlert medical ID or wallet card provides a visible or easily accessible reminder of the difficult airway/intubation status, and the MedicAlert Foundation’s toll-free phone number provides access to the details of the patient’s airway management information 24/7, no matter where the patient travels in the world.

The Registry increases practitioner protection from liability by improving provider-patient communication. Enrollment gives providers an opportunity to inform patients of their airway difficulties and adverse events while offering a way to protect them during subsequent events, and this is perceived as a positive reflection of the provider’s concern. As described previously, a 1994 survey of Johns Hopkins patients found that, despite experiencing adverse outcomes, 100% of patients felt that enrollment in the Registry gave them a sense of comfort that future care providers would understand their condition.31 In the operating room, this difficult airway/intubation knowledge may help avoid adverse outcomes and malpractice suits.

The cost of initial enrollment in the Registry may be justified by future cost savings realized by the patient and the provider or institution. Knowing that a patient was previously identified as having a difficult airway or difficult intubation and what techniques were used could promote the cost-effective use of equipment and operating room time and decrease the incidence of cancellations. A 10-month study of 690 patients undergoing coronary artery bypass surgery at the Johns Hopkins Medical Institutions as the first procedure of the day looked at charges for anesthesia preparation time (i.e., anesthesiologist’s professional fee, anesthesia resident’s charge, drug and supply charges, and operating room time charges). Of these patients, 684 had no airway difficulty (control group) and 6 had difficult airway/intubation and were subsequently enrolled in the National Difficult Airway/Intubation Registry. There was a mean charge of $990.71 for the control group patients and a mean charge of $1578.24 for the difficult airway/intubation patients, representing a 59% increase over the control group.48

VIII Conclusions

Information is the lifeblood of modern medicine, and health information technology is its circulatory system.49 Quality improvements in the process of managing difficult airway/intubation situations (methods to identify patients, algorithms, equipment, airway teams) should be vigorous and ongoing but should be accompanied by improvements in how airway information is documented and disseminated. Once a patient with a difficult airway/intubation is identified, documentation of the airway management is critical and should include the specifics of successful and unsuccessful techniques, the skill level of the practitioner, and the clinical setting where the event occurred. The patient’s in-house EMR, which can be accessed by multiple care providers and is linked to a difficult airway/intubation patient wristband and an alert on the facesheet, ensures that the patient is recognized as such throughout the initial episode of care.

After a difficult airway/intubation event has occurred, a critical issue is how this patient-specific information can be disseminated to future care providers in a timely manner during a subsequent episode of care. This is important because the availability of documentation of successful and unsuccessful airway management techniques can decrease the number of intubation attempts that are associated with complications (including death and brain damage), thereby improving patient safety and decreasing practitioner liability. ASA recommendations for dissemination of this information include informing the patient (or responsible person) of the presence of a difficult airway and the reasons for difficulty with (1) a written report or letter to the patient, (2) a report in the medical record, (3) a chart flag, (4) communication with the patient’s surgeon or primary caregiver, and (5) a notification bracelet or equivalent identification device.

Informing the patient via verbal communication of difficult airway/intubation information should always be done, but this should not be regarded as a reliable way to disseminate critical information. Even when patients relay the fact of difficult airway/intubation to the next anesthesiologist, the details of successful and unsuccessful airway management techniques may not be included. Written communication of difficult airway information in the form of a letter to the patient is an effective strategy, but some patients will not remember receiving the letter, and others will lose or misplace the letter over time. In the event of an emergency, it is highly unlikely that patients would have those letters in their possession or that their primary care providers could access those letters in a timely way in their medical records. In-house difficult airway/intubation registries can successfully provide critical airway management information but only for a select group of patients who return to the same facility. It is evident that even with implementation of each of the first four ASA recommendations and other strategies, the patient’s critical airway information may not be readily available outside the immediate scope of the hospital or primary caregiver.

Although an EHR system is under development and much progress has been made, the complexity and scope of issues to be addressed makes the time frame for accomplishing this goal uncertain. At present, difficult airway/intubation information in a patient’s EMR record may be available at some hospitals or through a small network of related facilities but not comprehensively throughout a region or state and not nationally or internationally. At present, none of these methods of dissemination of information can fulfill the need for immediate access to emergency medical information whenever and wherever it is needed.

It is only by implementing the fifth ASA recommendation for a notification bracelet or equivalent identification device—a visible medical ID that speaks for itself—that the presence of the patient’s difficult airway/intubation can be made known to any future care provider in any setting. And to be most effective, this medical ID must be linked to a database that provides patient-specific difficult airway/intubation information on demand at any time, anywhere in the world.

Fortunately, this solution is already in place and fully operational in the MedicAlert Foundation. Only the MedicAlert Foundation fulfills the need for immediate access to and dissemination of emergency medical information, nationally or internationally. The visible MedicAlert difficult airway/intubation medical ID speaks for itself and is recognized by care providers around the world. The medical ID is linked to an Emergency Response Center that is staffed by a team of medically trained personnel who respond to calls from care providers 24 hours a day, 7 days a week, in more than 140 languages, and the MedicAlert Foundation National Difficult Airway/Intubation Registry provides the critical details of a patient’s prior airway management to future care providers anywhere and at any time they are needed.

IX Clinical Pearls

The MedicAlert Foundation, founded in 1965 and endorsed by the American Society of Anesthesiologists (ASA) in 1979, is the only 501(c)(3) nonprofit organization that provides a comprehensive medical service to members, in the form of visible medical ID, a separate wallet card, a Web-accessible personal health record, and a 24/7 live emergency response service.

In 1992, the MedicAlert Foundation National Difficult Airway/Intubation Registry was created to facilitate uniform documentation and effective dissemination of standardized critical information related to complex airway management.

The ASA Practice Guidelines for the Difficult Airway recommend the following components for dissemination of critical airway information: (1) a written report or letter to the patient, (2) a report in the medical record, (3) a chart flag, (4) communication with the patient’s surgeon or primary caregiver, and (5) a notification bracelet or equivalent identification device. MedicAlert is currently the only organization that can readily provide this service.

The consequences of a difficult airway/intubation may include minor or major adverse medical events or death, professional liability to the practitioner, and direct and indirect costs to the patient and health care system. Difficult airway/intubation still accounts for the highest percentage of closed claims in anesthesia.

By 2010, the MedicAlert National Difficult Airway/Intubation Registry included more than 11,000 active members with the condition of “difficult airway.”

Individuals can become members of the MedicAlert Foundation by calling 1-800-ID-ALERT or by visiting the Web site (www.medicalert.org [accessed April 2012]). There is an annual enrollment fee, but if a person cannot afford the fee, a health care provider may contact MedicAlert and request that the fee be waived.

The Foundation plans to have an updated National Difficult Airway/Intubation Registry form available on both their Web site and that of the Society for Airway Management (www.samhq.com [accessed April 2012]) by the summer of 2012.

Selected References

All references can be found online at expertconsult.com.

1 American Society of Anesthesiologists Task Force on Management of the Difficult Airway. An updated report by the American Society of Anesthesiologists Task Force on Management of the Difficult Airway. Anesthesiology. 2003;98:1269–1277.

7 Koenig HM. No more difficult airway, again! Time for consistent standardized written patient notification of a difficult airway. Anesthesia Patient Safety Foundation Newsletter. 2010;Summer:1–6.

11 Mark LJ, Beattie C, Ferrell CL, et al. The difficult airway: Mechanisms of effective dissemination of critical information. J Clin Anesth. 1992;4:247–251.

31 Cherian M, Mark L, Schauble J, et al. The national MedicAlert(r) difficult airway/intubation registry: Patient safety and patient satisfaction [abstract]. Presented at the Annual Meeting of the American Society of Anesthesiologists, San Francisco, CA. October 1994.

34 Trentman TL, Frasco PE, Milde LN. Utility of letters sent to patients after difficult airway management. J Clin Anesth. 2004;16:247–261.

37 Foley LJ, Sands D, Feinstein D, et al. Effect of difficult airway (DA) registry on subsequent airway management experience in the first 2 years of a DA registry. Anesthesiology. 1996;89:A1220.

41 The Office of the National Coordinator for Health Information Technology. HITECH program. Available at http://www.healthit.hhs.gov (accessed April 2012)

44 Roman P, Dahab Y, Herzer K, et al. MedicAlert(r) national registry for difficult airway/intubation: A 1992–2010 perspective [abstract]. Presented at the Annual Meeting of the Society for Airway Management, Chicago, IL. September 16, 2010.

48 Mark LJ, Schauble J, Turley SM, et al. The MedicAlert(r) national difficult airway/intubation registry: Technology that pays for itself [abstract]. Presented at the Annual Meeting of the Society for Technology in Anesthesia, Phoenix, AZ. January 1995.

References

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