Chapter 2 What is risk?
It must be understood that risk cannot be eliminated entirely. To do so would be to move from risk management to certainty management, which is not possible within clinical practice.1
For risks such as crossing the road or driving a car along the motorway, there is no need to think about how to manage the situation effectively as it has been done a thousand times before. Managing risk in a mental health setting is no different. It is primarily an exercise in decision-making. The task is to try and prevent adverse outcomes whilst maximising the likelihood of a good outcome (risks versus benefits). The process of decision-making can vary from an intuitive decision made on the run using cognitive shortcuts (heuristics; see glossary) to a deliberate, carefully considered plan made over several days or even weeks. There are advantages and disadvantages to each process which will be explored throughout the book. With regular practice, clinicians can learn to manage risky situations effectively and minimise the risk of adverse outcomes whilst continuing to treat and care for patients.
With the increasing accountability expected today, it has become more necessary to ‘document our thinking for the record’.2 Having a good structure simplifies this process substantially.
BOX 2.1 SUMMARY OF LEARNING POINTS
• If there were no potential benefits, clinicians would not need to take risks.
• Decision-making can be done quickly using cognitive shortcuts (heuristics) or be made more slowly in a deliberate and carefully weighed fashion.
• Having a clear structure to the assessment and management of risk makes practice transparent and improves communication.