2 Understanding basic educational principles
Be fair to your students
We have used the acronym FAIR. Be FAIR to your students by providing:
• Feedback. Give feedback to students as they progress to mastery of the expected learning outcomes.
• Activity. Engage the student in active rather than passive learning.
• Individualisation. Relate the learning to the needs of the individual student.
• Relevance. Make the learning relevant to the students in terms of their career objectives.
Feedback
• Clarifies goals. It highlights what is expected of the learner.
• Reinforces good performance. It has a motivating effect on the learner and may reduce anxiety.
• Provides a basis for correcting mistakes. It enables learners to recognise their deficiencies and helps to guide them in their further study.
It has been demonstrated that academic achievement in classes where effective feedback is provided for students is considerably higher than in classes where this is not so. As Hattie and Timperley (2007) reported, the most powerful single thing that teachers can do to enhance achievement of their students is to provide them with feedback.
1. Give an explanation. In providing feedback, give learners an explanation as to what they did or did not do to meet the expectations. Simply giving a grade or mark in an examination or indicating that learners are right or wrong is less likely to improve their performance. The aim is to help the learner reflect on their performance and to understand the gaps in their learning.
2. Ensure the feedback is specific. Provide learners with feedback about their performance against clearly defined learning outcomes. Informing learners how they compare to their peers or informing them in general terms that they lack competence in an area has little value.
3. Feedback should be non-evaluative. Feedback should be phrased in as non-evaluative language as possible. It is not helpful, for example, to inform learners that their performance was ‘totally inadequate’.
4. Feedback should be timely and frequent. Feedback is more effective when learners receive it immediately than when it is delayed and provided in a later class or session. We have found that providing students with a feedback session immediately following an Objective Structured Clinical Examination (OSCE) is a useful and powerful learning experience.
5. Prepare adequately in advance. Ensure all the evidence is available with regard to the student’s performance before an attempt is made to provide them with feedback. The teacher should be in a position to provide feedback from first-hand experience with the student.
6. Feedback should help learners to plan their further study. Assist learners to plan their programme of further learning based on their understanding of where they are at present. This may involve giving them specific reading material or organising further practical or clinical experiences appropriate to their needs.
7. Help the learner to appreciate the value of feedback and how to interpret it. A small number of learners may find it difficult to accept and act on feedback provided. One strategy that can help is to ask the learner, before the actual content of the feedback is considered, to reflect orally or in writing on their attitude to being given the feedback.
8. Encourage learners to provide feedback to themselves. Feedback is usually thought of as something that is provided exclusively by teachers. Students should be encouraged to assess and monitor their own performance. Ask the learner what they think they have done well and where they think there are problems. Learners can be provided with tools to assist them to assess themselves. Following an OSCE, for example, students can be given a copy of their marked OSCE checklist, a video of their performance and a video demonstrating the expected performance at the OSCE station.