Transferable skills for future placements

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25 Transferable skills for future placements

Reflecting on core nursing skills

During your cancer/palliative care placement, you may have learned, developed and demonstrated many of the clinical skills which meet the NMC standards of competence for pre-registration education (NMC 2010). The following activities highlight some of these core skills and encourage you to reflect upon your current practice abilities. The activities focus on patients with other medical conditions/heath problems to help you transfer your knowledge and skills into other clinical situations and fields of practice.

Each of you will respond to each activity in your own way and at a different level, depending on the stage of your course and your individual abilities, development and progress. You should discuss these activities with your mentor or personal tutor, using your practice document to help you identify your achievements, demonstrate your competency and highlight any learning needs and opportunities. Your mentor may find these exercises helpful to guide you and support your learning.

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The following activities explore some of the fundamental aspects that you need to consider when caring for patients to ensure you are providing up-to-date, relevant and comprehensive patient-centred care, while safeguarding vulnerable individuals.

Whatever stage you are at in your nursing education and irrespective of the healthcare setting, you are accountable for your actions and omissions and must work within the professional boundaries set out by the NMC (2008). As an accountable practitioner, you are accountable to the professional governing body (the NMC), your employer, the law and yourself. Think about how your responses to the questions above link to the key aspects or pillars of accountability which include:

Refresh your understanding of the underpinning background of accountable practice by reading Chapter 1 in Caulfield (2005). You should refer back to Chapter 5 to revisit the ethical principles. Develop your responses further using this additional reading to help you justify your decisions.

Communication is a core skill that is central to effective high-quality health care. As well as communicating with patients and their carers, it is essential that we communicate with other healthcare professionals to ensure information is shared appropriately and in a timely fashion. It is important that we think about who we are communicating with; what the purpose of the communication is; what the person needs to know; what the best method of communication is; and when the best time to communicate is.

As well as preserving confidentiality in terms of professional accountability, patients have the legal right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (Freedom of Information Act 2000). They have the right to ask for a copy of their health records and any other personal information that healthcare organisations hold about them. Find out what the process is in your healthcare organisation in order for patients to access their medical records.

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Communication

You are a final year student and preparing to hand over a critically ill woman to the nurses arriving on the next shift. The patient has been diagnosed with sepsis (see page 99) and is deteriorating. You have been caring for this patient for the past 4 days and have got to know her family quite well. Her husband has dementia.

Make notes on the important elements of what you need to communicate at this handover to the next shift under the following headings:

You can refer back to page 99 where you were introduced to the principles of caring for a patient with sepsis. Use this as a checklist to review how you have planned your communication.

Read Jootun and McGhee G (2011) (see References) for guidance on communicating with a person who has a diagnosis of dementia. This will help to focus on the needs of the husband.

At every handover, there is the potential that vital information may not be communicated correctly and this can have a detrimental impact on the experiences and outcomes for the patient, relatives and care team. Therefore, you need to structure the way you communicate and be systematic in your approach to providing this information.

NMC Domain 1: 1.4; 1.5; 1.6

NMC Domain 2: 2.1; 2.2; 2.7; 2.8

NMC Domain 4: 4.3; 4.6

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Now go back to your answers for the previous activity – Is there anything you would like to change? How might you act in future situations?

Think about possible or actual situations you may have encountered where information may have, or has, been disclosed. Remember, disclosure of information is only lawful and ethical if the individual has given consent to the information being passed on. Such consent must be freely and fully given. Revisit Chapter 8 which discusses consent.

To assist you to complete the confidentiality activity, it is invaluable to visit the NMC Website and reread the code of conduct (NMC 2008):

Also, read the NMC advice on confidentiality (NMC 2009):

In addition to these general guides, the NMC provides specific guidance for student nurses (NMC 2011) which will also aid your development:

Think about how this guidance helps student nurses make decisions regarding confidentiality. See Box 25.5 for some examples from the guidance that might help you complete this exercise.

As well as ensuring that healthcare professionals are competent to undertake a clinical procedure or intervention, it is essential that the rationale for undertaking the task is considered and that the procedure is based on current, reliable and valid research. Therefore, you need to make sure that procedures you undertake are based on research and are not just a result of ‘this is the way we have always done it’. When you encounter a procedure you are unfamiliar with, you should take time to read up on the background and the current guidance, to ensure you are approaching the procedure based on the most up-to-date evidence.

However, research is not always available or there may be conflicting research results which present clear recommendations for practice. The knowledge and the expert opinion of an experienced healthcare professional may also constitute ‘evidence-based practice’, although this is subjective and often difficult to quantify. Usually a combination of evidence is used to dictate how a procedure is undertaken, based on local and national policy guidelines as well as research.

Review the research evidence you have identified via the university database. How reliable and valid is this research? Does the research support the hospital trust procedure guidelines? Refer back to any lecture notes you have been given or have written yourself during a practical session on the topic. Does this research and theory support the information your mentor provided for you?

Make a plan of how you intend to integrate your new knowledge into your clinical practice. This may be done by writing a piece of evidence to add to your portfolio. You could write a reflection, using a reflective model such as the Driscoll (2007) model introduced in Appendix one which allows you to follow a structured reflective process to integrate the evidence base and will help you consolidate your learning. When and where possible, you should include any references to support your discussion.

Discuss your portfolio evidence/reflection with your mentor and highlight any new knowledge and any research which either supports or challenges any procedures you have been shown. You need to take care to do this in a respectful, sensitive, non-threatening manner in order to clarify your mentor’s rationale for undertaking the procedure in the way they have. You need to seek further information to find out why they may have contravened the research you have found. Caution is required as your mentor may be using their expert knowledge and experience to adapt the procedure within a specific context. Listening is a key element of assertiveness; it demonstrates respect for the other person’s opinion. Other non-verbal skills will also be needed so think about how your body language can reduce an aggressive approach to a discussion.

It may be appropriate to write a separate reflective piece to explore how you find such a discussion with your mentor. Think about what skills you used to approach the topic in order to explore your mentor’s opinion and provide feedback on your discovery of this evidence.

Assertiveness is a core attribute that all healthcare professionals need to develop and is essential for effective communication and team working. Remember, feedback is a two-way process – just as your mentor will be providing you with feedback on your progress and achievements, you can feedback new information and theory that may contribute to improved patient care.

It may be a good opportunity to contact your personal tutor to explore the clinical procedure as well as ascertaining how reliable the evidence you have acquired is before you approach your mentor.

Find out if your university offers assertiveness training to help you explore assertiveness and communication skills for handling situations on placement to increase personal effectiveness.

When you have examined the evidence base and had a discussion with your mentor and/or personal tutor, you should take the opportunity to share your new knowledge with your fellow students on placement. This can be done to a greater or lesser extent depending on your confidence and progression through your course.

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Giving significant news

In many clinical environments, this is referred to as ‘significant news’ and may not just be a life-limiting diagnosis for a wide range of reasons. You are observing a doctor informing an elderly woman that she cannot be discharged home. Instead, referral has been made for a social care assessment so she can be transferred to a local care home. This is a decision that has already been discussed with her sons. Consider why this might be ‘bad news’ for this patient and list the things that might distress her. Consider this distress from a holistic perspective and make notes under the following headings:

To do this activity, give some thought to the losses she may already have experienced and to future losses. Now consider how this news might be given sensitively.

Return to the East Midlands Cancer Network guidelines for breaking bad (significant) news introduced on page 32, available at:

Make notes under each of the 11 headings. This will help you to prepare to give the news to this patient. Here is a reminder of some essential elements of breaking bad (significant) news:

Reflect back to page 208 where Michelle receives bad/significant news of her changing condition and make a list of all the things that can represent ‘bad news’.

For further reading on loss and transition, refer to the article by Trowel (2008) (see References). If you are unsure about completing this activity, reading this article first will give you some ideas about losses in society that are not associated with dying.

NMC Domain 1: 1.1; 1.2; 1.3; 1.4; 1.5; 1.6

NMC Domain 2: 2.1; 2.2; 2.3; 2.4; 2.5

NMC Domain 4: 4.7

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Infection control

Working in cancer services, you will be exposed to some very specific infection control risks. Each clinical setting will have infection control policies that will assist you to maintain a safe environment for yourself and for others.

You are nursing a woman who requires a wound dressing to be changed. You are aware that the lady is known to have methicillin-resistant Staphylococcus aureus (MRSA). You are unsure of what precautions you should take.

Find the infection control policies and procedures of your current/next placement and look up MRSA. Find out who the link person is with responsibility for supporting ward staff with infection control queries.

Refer back to your lecture notes on infection control procedures and policies and read Gould (2011) (see References).

Write a care plan for undertaking this dressing and discuss this with your mentor. Find out how to contact the infection control team. Think about the psychosocial impact of having MRSA on the patient and make some notes which will help you answer her and her family’s questions.

Refer back to page 99 to refresh your knowledge on reducing infection risk for a person who has an increased risk of acquiring an infection.

Visit the NHS Choices Website and read up on the common signs and symptoms of MRSA:

NMC Domain 1: 1.1; 1.2; 1.4; 1.5; 1.7; 1.8; 1.9

NMC Domain 2: 2.1; 2.2; 2.3; 2.7; 2.8

NMC Domain 3: 3.1; 3.2; 3.6; 3.8

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Record keeping

Your mentor asks you to complete a discharge letter to the community nursing team referring a postoperative patient for subcutaneous anticoagulation (in order to reduce the risk of deep vein thrombosis (DVT) which may result from limited mobility postoperatively). You have only just met the patient today and are not very familiar with this individual care requirements. Write down all the ways of ensuring that important information documented is correct and up to date for the community team. What should you document in order to maintain continuity of care and patient safety once discharged? What are the issues of confidentiality when communicating with agencies outside the acute clinical setting?

Refer to the NMC record keeping guidelines to consolidate your practice and knowledge:

Think about the legal aspects of record keeping. Find out how your documentation may be used in the event of a complaint about care given to a patient or in a case involving the coroner.

Remember, all documentation needs to be dated, the time of writing noted and signed (plus countersigned while you are a student nurse) and you must print your name clearly. It needs to be factual, recounting events that have occurred or care that needs to be given, and naming all individuals that have been involved or need to be involved. Never abbreviate and always explain jargon or technical terms.

NMC Domain 1: 1.1; 1.5; 1.6; 1.7

NMC Domain 2: 2.2; 2.3; 2.7; 2.8

NMC Domain 3: 3.6; 3.9

NMC Domain 4: 4.3; 4.6; 4.7

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Team working

Reflect on a couple of patients you have cared for during your current placement. Refer back to Chapter 7 and make a list of all the members of the multiprofessional team you have worked alongside. What were the main contributions each of the different professionals made towards patient care and management? How did their role link with your role?

Are there any healthcare professionals in the list you have not worked with or had the opportunity to find out what their specific role is in this clinical setting? If so, consider what their role might be, and if you still do not understand their roles, discuss them with your mentor, making a note for future placements. This can help you to focus on finding out more about these roles on your next placement and it may be possible to arrange insight visits so that you can work alongside these specific individuals. It is vital that you understand the roles of each professional in order to respect the boundaries of each role and appreciate the function of individual team members. Remember, you will all be working towards a common goal – high-quality, patient-centred care.

Consider why team working, particularly multiprofessional team working, is needed in the healthcare environment. Think about how well the multiprofessional team worked together while you were on placement. What aided it and what hampered it?

Read Daly (2004) (see References) to consider some of the wider issues that influence the delivery of multiprofessional care.

You may have had the chance to learn alongside other students from other healthcare disciplines, such as medicine, physiotherapy, occupational therapy and social work, in the classroom or in the clinical setting. A number of universities have introduced and integrated interprofessional educational learning into the health curricula. Find out from your own university how interprofessional learning takes place locally.

Read Kelley et al (2009) (see References) and visit The University of Nottingham’s Website to find out more how interprofessional learning can enhance team working and improve understanding of role and professional boundaries:

On this Website, you can explore the learning outcomes for interprofessional learning and you can view the ‘values exchange’ scenarios that are used to consider different professionals’ viewpoints and values.

As well as working in a team with other healthcare professionals, you will have been working within a nursing team. Think about how the nursing team functioned on your placement. How well did they communicate, collaborate and support each another? What do you consider are the advantages of working in a team?

NMC Domain 1: 1.4; 1.5; 1.6

NMC Domain 4: 4.6; 4.7

Holistic care means a person is viewed as a whole and this includes physical, psychosocial emotional and spiritual needs. The activities of daily living (ADLs) effectively explore the holistic needs of a person, taking a systematic approach.

Future professional practice

During your final interview with your mentor for this placement, you should present your portfolio of evidence alongside your ongoing record of achievement (ORA), demonstrating your clinical competence achieved on this placement, as required by the NMC (2010). During your interview, your mentor should provide comprehensive constructive feedback on your performance as a whole and specific feedback related to the objectives and goals you agreed at the start of your placement. You may not have achieved all of the NMC competencies this time, perhaps due to lack of evidence of your abilities or as a result of a lack of opportunities to develop these skills. Your mentor should help you identify the competencies not achieved and support you to develop an action plan for future placements.

Your university will have set two progression points during your course. You need to find out when these are to ensure you have reached the required level of competence at these two points in order for you to progress from one part of the programme to the next. Normally the first progression point is at the end of year 1 and the second progression point is at the end of year 2. To pass the second progression point, you will need to demonstrate that you are increasingly working independently and taking more responsibility for you own learning and practice.

If this is your final placement, your sign off mentor will assess your overall competence. They will carefully be scrutinising your ability to deliver safe, effective care in practice and apply your theoretical knowledge. Overall, they will be assessing your competency and fitness to practise and they will confirm that you have successfully achieved all of the NMC practice requirements. Refer to Chapter 6 to revise the role of the sign off mentor.

Once you have had your ORA document signed by your mentor, you should arrange to meet with your personal tutor who will review your achievements and countersign the ORA.

Before you start your next placement, you should read your competency outcomes and essential skills clusters and make a note of what was outstanding from your previous placement and identify what your leaning outcomes will be on the next placement. This will help you to think about how you might be able to meet these learning outcomes to maximise your learning opportunities and achievements throughout the rest of your nursing training programme.

If this is your final placement, you will be nearing the completion of your course. Even though you might have achieved your competencies, you will still need to reflect on and identify your strengths and areas of professional development following your placement. Nursing is a profession that requires life-long learning to ensure that practitioners maintain up-to-date knowledge and skills and you have a professional responsibility to continually reflect on your performance and address your learning needs.

Before you start your first job, you will need to identify what your learning and development needs will be during your period of preceptorship. Preceptorship is where newly qualified registered nurses are offered support by a more experienced registered nurse (a preceptor) in the early stages following their initial registration. This will allow you to consolidate your knowledge and skills and develop confidence in your new role, but to optimise this you should be able to identify and develop your particular learning needs from the outset. This might include orientation to the ward environment, to learn and become familiar with new policies and procedures, or it may be specific, such as how to care for a patient with a particular complex medical condition.

You may, at a later date, wish to pursue formal education in the form of ‘learning beyond registration (LBR)’ or ‘continuing professional development’ (CPD). You should discuss this with your line manager and investigate the local university’s post-registered education provision.

References

Caulfield H. Accountability. Edinburgh: Wiley-Blackwell; 2005.

Daly G. Understanding the barriers to multiprofessional collaboration. Nursing Times. 2004;100(9):78.

Driscoll J. Practising clinical supervision, second ed. Edinburgh: Baillière Tindall; 2007.

Gould D. MRSA: implications for hospitals and nursing homes. Nursing Standard. 2011;25(18):47–56.

Holland K., Jenkins J., Solomon J., Whittam S. Applying the Roper–Logan–Tierney model in practice, 2nd ed. Edinburgh: Churchill Livingstone; 2008.

Jootun D., McGhee G. Effective communication with people who have dementia. Nursing Standard. 2011;25(25):40–46.

Kelley A., Sharman A., Coates A., et al. Using interprofessional learning in practice to improve multidisciplinary working. Nursing Times. 2009;105:43.

McSherry W., Cash K., Ross L. Meaning of spirituality: implications for nursing. Journal of Clinical Nursing. 2004;13(8):934–941.

Nursing and Midwifery Council. The code: standards of conduct performance and ethics for nurses and midwives. London: NMC; 2008.

Nursing and Midwifery Council. Confidentiality. Online. Available at:. 2009. http://www.nmc-uk.org/Nurses-and-midwives/Advice-by-topic/A/Advice/Confidentiality/ (accessed May 2011)

Nursing and Midwifery Council. Essential skills clusters and guidance for their use (guidance G7.1.5b). Final: standards for pre-registration nursing education – Annexe 3. London: NMC; 2010.

Nursing and Midwifery Council. Guidance on professional conduct for nursing and midwifery students. London: NMC; 2011.

Pudner R. Nursing the surgical patient, 3rd ed. Edinburgh: Baillière Tindall; 2010.

Trowel F. using a framework to help cope with loss and transition. End of Life Care. 2008;2(2):38–42.