Psychosocial aspects of adaptation and adjustment during various phases of neurological disability

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Psychosocial aspects of adaptation and adjustment during various phases of neurological disability

ROCHELLE McLAUGHLIN, MS, OTR/L, MBSR and GORDON U. BURTON, PhD, OTR/L

It is a part of the human condition to have intense life experiences. There are a variety of ways in which we can respond and adjust to these kinds of life experiences. Adjusting to a disability is an ongoing process, just as adjusting to all other aspects of life is for everyone. This process of moving forward is a lifelong one. In moving forward with a disability it is important to turn toward and confront the situation, thereby opening up to the potential hidden within the situation. If we turn away and deny the situation, we are at risk of never fully coming to terms with and adjusting to the life experience. Adjusting to a disability is not unilateral. The family and support system must be involved in this process. Therapists may be tempted to treat the impairment in isolation and not be involved in the adjustment process for the individual or their support system. This would be a major mistake. Technicians address the mechanical (technical) aspects of treatment, but clinical professionals must treat the whole person and must be involved in the process of adjustment at all times. It is a fatal flaw to reduce the individual to just the impairment and not see or try to understand the bigger picture with regard to what is really needed during treatment intervention. A technician may obtain good physical results, but if the individual has not adapted to the life-altering event, the physical results may never be maximized. If the individual’s support system has not adjusted to the impairment, those individuals may hold the client back from optimal functioning or put unnecessary pressure on the individual simply out of a lack of knowledge. Proper training and practice can allow for the empowerment of the client and the support system. In this chapter we will pursue topics that cover important aspects of the adjustment process for the individual with a disability and his or her support system.

Psychological adjustment

In clinical practice, theoretical foundations for adjustment to disability appear to be elusive because they represent a fluid process: all people are constantly changing. This is especially true for people who have recently become physically disabled. They do not reach a certain state of adjustment and stay there but progress through a series of adaptations. Therapists see clients in a crisis state16 and therefore identify their adjustment patterns from this frame of reference. How well the individual adjusts to the crisis, however, does not necessarily indicate how well he or she will adjust to all aspects of the disability, or the rate of progress from one point of adaptation to another.615 Disabilities are an unimaginable insult to an individual’s self-perception.1619 A month or even a year after the injury may not be long enough to put the disability into perspective.10,16,17,1922

For most people, progressing from the shock of injury to the acceptance of and later adaptation to disability is a process filled with psychological ups and downs. Several authors have discussed the possible stages of adjustment and grieving.10,14 The research of Kübler-Ross23 into death and dying has application to this topic of adjustment to disability. She discussed the concept of loss and grief in relation to life; loss of function may result in just as profound a reaction. The practice of mindfulness may be important in disengaging individuals from automatic thoughts, habits, and unhealthy behavior patterns and thus could play a key role in fostering informed and self-endorsed behavioral regulation, and adjustment to catastrophic life events.24 Peretz25 and others2628 discuss the grieving process in relation to the loss of role function as well as loss of body function. These losses must be grieved for before the client can fully benefit from therapy or adjust to a changed body and lifestyle. Therapists must be aware that the client can and must deal with the death of certain functional abilities.

Some authors have questioned the concept of stages of adjustment,1,29 and call for more empirical research into adaptation and adjustment; this has been started.30 One alternative concept that has been developed is cognitive adaptation theory.31 This concept examines self-esteem, optimism, and control. In this theory, if the individual feels good about himself or herself and has an optimistic view of life and a sense of control over life, the individual will adapt to the functional limitations and will participate in life. Cognitive adaptation theory does not consider the organic changes that may take place when brain damage has occurred, but the basic goals are very much worth taking into consideration. These should be examined in relation to the limbic system (see Chapter 5) because limbic involvement is crucial to reaching all goals and plays a key role in establishment of motivation.

The components of successful psychological adjustment to a physical disability (activity limitations) are varied. To bring a client to a level of function that is of the highest quality possible for that individual, therapists must look holistically at the psychosocial aspects and at the adjustment processes involved, evaluate each component, and integrate the processes into the therapeutic milieu to promote growth in all areas. There is much more to evaluation and treatment than just the physical component; the mind and body have incredibly interrelated influences, and both must be understood, evaluated, and treated individually and as a whole.

We understand more about suffering than we think

Clinical professionals have a wellspring of knowledge to draw from beyond their extensive traditional education. We are all human beings, and being human comes with a great deal of innate suffering. If we bring awareness to the fact that we have all suffered in our lives, we may not feel so separate from our clients. We may realize that we have more to offer our clients than just the knowledge we have gained about their disability and how we might help them gain function. The more we allow ourselves to slow down and be present with suffering—our own or that of another—the more we will be able to be open to the mystery and joy of our lives just as they are without requiring them to be any different.32 It may be our lifetime’s journey to be servants of the healing arts; this is our job, and it also takes enormous skill and bravery to bear witness to the full catastrophe of the human condition.32 One of the benefits of our profession is the stimulus to examine our lives through the experiences of others. This can improve our function and help us grow as professionals and individuals, but if we are not open to the clients’ experiences we may not find a reason to examine and grow from our own experiences.

If we haven’t endured great suffering personally, we have borne witness to it—“9/11” is a perfect example of this. If we acknowledge this fact, then maybe we can acknowledge that we are more connected to our clients than we once thought and that we have more to offer our clients in terms of their ability to adjust to their disability than we once imagined.

Awareness of psychological adjustment in the clinic, society, and culture

Working with individuals with functional limitations requires that we cultivate a holistic and all-encompassing perspective: to visualize how they might best participate within their own homes and communities, and in the context of their society and a given time. This is a dynamic and constantly changing process. The clinician must develop an intervention that will appropriately stimulate the individual and all their potential caregivers to maximize the potential for the highest-quality life possible. The skilled clinician initially evaluates the individual’s physical and cognitive capabilities depending on the type of functional limitations. The more subtle psychological aspects of the client’s ability to function need to be assessed at some level. These include the individual’s support system and/or family network and its ability to adjust to the imminent changes in lifestyle. It would be a tragic situation for a clinician to ignore the individual’s psychological adjustment or consider it to be less important in any way.19,3336

Livneh and Antonak37 have introduced a consolidated way to look at adaptation as a primer for counselors, which should be examined by therapists. They use some of the same basic concepts, such as stress, crisis, loss and grief, body image, self-concept, stigma, uncertainty or unpredictability, and quality of life, to frame their approach. They also consider the concepts of shock, anxiety, denial, depression, anger and hostility, and adjustment in a format that is usable by the therapist.

Livneh and Antonak37 mention that one of the aspects that the therapist must watch out for is a form of coping called disengagement. This style of coping may be demonstrated through denial or avoidance behavior that can take many forms. It can result in substance abuse, blame, or just refusal to interact. Research regarding people with head injuries has demonstrated that if a premorbid coping style for a person was to use alcohol or other drugs, the client may revert to these same styles of coping, which can result in poor physical and emotional rehabilitation.38 It is important to help the individual out of this quagmire. The skills of a therapist are likely not enough to do this in the short time that the client is in treatment, so a referral to social work, psychology, or psychiatry is required to help support the long-term process. It is still the therapist’s job to understand the process of adjustment, the indications regarding how an individual is adjusting, key concepts for how to engage with an individual who is adjusting, and how to set personal boundaries so that the clinician is less likely to be overwhelmed by the process of adjustment and disability. In light of all this, it is still the primary job of the therapist to help promote and maximize the engagement in functional activities. These activities are behaviors that must be goal oriented (patient, family, and therapist driven), demonstrating problem solving and information seeking and involving completion of steps to positively move forward into life with the disability and to maximize independence (promoting function).

The rest of this section introduces the reader to some of the psychological change components that may be assessed and acknowledged. The last section will attempt to demonstrate possible ways that these components can be taken into account as an aspect of therapy.

Growth and adaptation

The clinician must keep in mind the context from which the client is coming. Just days or even hours ago the individual may have been going about daily life without difficulty. The trauma may be multifaceted: (1) physical trauma, (2) emotional trauma occurring to the individual’s support system, and (3) trauma of each of these systems interacting (the support system trying to protect the individual, and the client trying to protect the support system). The interaction of these multifaceted components of the trauma may lead to posttraumatic distress syndrome. This syndrome usually happens within the first 6 months after the injury. This syndrome may be observed more often in women39 but because of cultural barriers it can be hidden in men. It happens more often when there has been a near-death situation.40,41 The client may blame others, try to protect others, or be so self-absorbed that little else in the world may be seen or heard. It may be helpful to get psychological help for the individual early in therapy if this is preventing optimal outcomes or creating obstacles in therapy.4,15,4245

It is the therapist’s job to develop a trusting relationship with the client. Through this relationship the individual can be guided to focus on the goals of therapy and work on a positive perspective about the future. One of the errors of the medical system is that of focusing on the disease outcomes and pathology and not on the person and the positive capabilities still within the individual’s grasp.19 This focus on the negative or loss may cause the individual to see only the injury, disease, or pathological condition and nothing else. In a Veterans Administration hospital, spouses of people with spinal cord injuries formed a group in which the group’s focus was on why the partners got married in the first place; the group never looked at the physical limitations as disabling. After a little while people came to the conclusion that they did not marry their spouses for their legs and the fact that the legs no longer worked was not a major issue after all. This started the decentering from the medical disability model and the focus started to be placed on the people and the families’ future. If we can help clients focus on their functions and not their dysfunctions, the effect of therapy after treatment will be much better. More work needs to be done to help clients see the potential they will have in the future to live their lives with the highest quality possible.34,4650 The World Health Organization developed a model that differentiates the disease pathology model of medicine and focuses on individuals’ activities in life and the ability to participate in those interactions. This model, the International Classification of Functioning, Disability and Health (ICF), has been enthusiastically accepted by the therapy world, and the professions of both occupational and physical therapy use it as a reference model for practice.

Focusing on how to participate, move, and function in the world is one of the keys to helping the client and the family work toward its future.33,49,5154

The therapist needs to help the client focus on the direction of treatment objectives and to demonstrate how therapy translates into meeting the client’s goals.19,55 To discover the client’s true goals, the therapist must gain the trust of the client and establish sound lines of communication. Distrust from health professionals may obstruct the adjustment process and lead to negative consequences.56 Whenever possible, the client’s support system should be enlisted to help establish realistic support for the client and the goals of both the client and the family. It has been found that if the client trusts the health professional, the client will be more adherent and will seek assistance when it is needed (see Chapter 5 for additional information).57,58

A new normal

When we experience a decline in our ability to carry out our everyday routine tasks, regardless of the cause of our “disability,” we may experience incredible degrees of despair. Many societies emphasize a very specific idea of what it means to be normal. There doesn’t appear to be a great deal of flexibility in what this standard of normal is, regardless of one’s cultural background. When an individual fails to live up to or no longer fits this norm, there can exist a tremendous amount of mental and emotional suffering. Because our bodies and minds are so intricately connected, our physical being is adversely affected by the mental and emotional anguish. On top of what the individual may already be experiencing physically, suddenly there is another layer of mental-physical anguish that is far too easily ignored and unattended to by clinical professionals. However, once we are aware of the multifaceted potential for human suffering with regard to adjusting to a disability, we may be empowered to assist the individual with a nonlinear, multifaceted approach. Researchers and theorists from various psychotherapy traditions have begun to explore the potential value of the therapeutic relationship by making direct references to different levels of validation as a means of demonstrating warmth, genuineness, empathy, and acceptance and reiterate how important it is for therapists to reflect back to the patient that their feelings, thoughts, and actions make sense in the context of their current experience. The therapist articulates an expectation that the treatment collaboration will be effective in an attempt to convey hope and confidence in their ability to work together.59

We can guide our clients in identifying a new normal for themselves, all the while allowing them and their support system to grieve the loss of the old normal. As the Harvard psychologist Ellen Langer described in her book Mindfulness, “if we are offered a new use for a door or a new view of old age [or disability], we can erase the old mindsets without difficulty.”60 We can offer our clients a new view of themselves by showing them what they are capable of as they rebuild their lives. We can also help them acknowledge what is present in this moment and what the reality of the situation is. This does not have to be a problem to be suffered over but is a situation to be dealt with carefully and fully in the present moment. A woman who has lived with multiple sclerosis for over 30 years described how the relief of suffering does not require restoring physical function to some perceived level of normality. “Suffering is relieved to the extent that patients can learn to integrate bodily disorder and physical incapacity into their lives, to accommodate to a different way of being” (p. 591).61 According to research by De Souza and Frank,61 their subjects with chronic back pain expressed regret at the loss of capabilities and distress at the functional consequences of those losses. They found that facilitating “adjustment” to “loss” was more helpful than implying the potential for a life free of pain as a result of therapeutic interventions.

Guiding the individual through practice and repetition of basic functional activities will allow the client to identify for himself or herself how to live successfully in this world again and cultivate this “different way of being.” At the same time we can encourage these clients to mindfully plan for and visualize their future (see practice later) during specific times of their day so that their minds are not in constant worry mode or rehearsing, which can cause a great deal of anxiety about the future. We can assist our clients in planning for that future, especially in a medical environment where shorter rehabilitation stays are the norm.

Without any need to apologize for their loss, just simply being with them in the moment in a nonjudgmental way and allowing them to grieve can be a powerful tool for healing. Acknowledging the loss and the suffering may help clients move forward with their lives in a new way. “Acceptance [of what is] doesn’t, by any stretch of the imagination, mean passive resignation. Quite the opposite. It takes a huge amount of fortitude and motivation to accept what is—especially when we don’t like it—and then work wisely and effectively as best we possibly can with the circumstances we find ourselves in and with the resources at our disposal, both inner and outer, to mitigate, heal, redirect, and change what can be changed.”62

Practice: mindful planning and visualization of future

image Find a time when you are alone; you need only a few minutes every day for this practice.

image Allow this time to be specifically for future planning and visualization, not worrying.

image If you find yourself worrying about the future at other times during the day, acknowledge that there will be a specific time devoted to planning and visualizing. Worrying throughout the day will bring a great deal of mental anguish during times when you need to focus attention on an important task or rehabilitation intervention.

image Use a journal to record thoughts and ideas on paper so that the thoughts do not have to stay in the mind and be rehearsed. Write down concerns as well as plans.

image Try to let go of planning during daily activities and tasks until the next scheduled Mindful Planning Session, or, if necessary, allow this moment to be the next planning session but be sure to stop whatever else you are doing and be fully present in the planning process.

Societal and cultural influences

Culture, subcultures, and the culture and beliefs of the given family are all aspects of the client that the therapist must be aware of.22,52,6369 This concept gets into the beliefs about the world and maybe a belief about the cause of the disability or at least how the client is viewing the disability. Asking “why do you think this happened to you?” can lead to an enlightening experience. “Causes” may range from “God is punishing me” to “I deserved it” to “life is against me.”

From an early age, people in our society are exposed to misconceptions regarding the disabled person.7073 If in the therapeutic environment, however, the client and family have their misconceptions challenged constantly, they may start reformulating their concept of the role of the disabled person. As this process progresses, therapists and other staff can help make the expectations of the disabled person more realistic. Therapists can schedule their clients at times when they will be exposed to people making realistic adjustments to disabilities. Use of individuals who have been successfully rehabilitated as staff members (role models) can help to dispel the misconception that people with disabilities are not employable.7476

This process of adaptation to a new disability can be considered as a cultural change from a majority status (able bodied) to a minority status (disabled). Part of the adaptation process can be considered as an acculturation process, and the therapist can help facilitate this process.16,72,77,78

The cultural background of the individual also contributes to the perception of disability and to the acceptance of the disabled person. Trombly79 states that perception and expression of pain, physical attractiveness, valuing of body parts, and acceptability of types of disabilities can be culturally influenced. One’s ethnic background can also affect intensity of feelings toward specific handicaps, trust of staff,79 and acceptance of therapeutic modalities.8084

The successful therapist will be sensitive to the cultural values of the client and will attempt to present therapy to the client in the most acceptable way. For example, in the Mexican culture it is not polite to just start to work with a client; rapport must first be established. Sharing of food may provide the vehicle to accomplish rapport. Thus, the therapist might schedule the first visit with a Mexican client during a coffee break. The therapist must remember that the dysfunctional client may be the one who can least be expected to adjust to the therapist and that the therapist may need to adjust to the client, especially in the early stages of therapy.

Gaining trust is one of the crucial links in any meaningful therapeutic situation.58,85,86 Trust will create an environment that facilitates communication, productive learning, and exchange of information.75,86 Trust is important in all cultures and will be fostered by the therapist who is sensitive to the needs of the client. This sensitivity is necessary with every client but will be manifested in many different ways, depending on the background and needs of the individual in therapy. A client of one culture may feel that looking another person in the eyes is offensive, whereas in another culture refusal to look into someone’s eyes is a sign of weakness or lack of honesty (shifty eyed).87 Thus although it is impossible to know every culture or subculture with which the therapist may come into contact, the therapist must attempt to be sensitive to the background of the client. Even if the therapist knows the cultural norms, not every person follows the cultural patterns, and thus every client needs to be treated as an individual in the therapeutic relationship. It should be the therapist’s job to be sensitive to the subtle nonverbal and verbal cues that indicate the level of trust in the relationship. The therapist will obtain this information by being open to the client, not open to a textbook. The client is the owner of this information and will share it with everyone he or she trusts.

Trust is often established in the therapeutic relationship through physical activities. The act of asking a client to transfer from the chair to the bed can either build trust or destroy the potential relationship. If the client trusts the therapist just enough to follow instructions to transfer but then falls in the process, it may take quite some time to reestablish the same level of trust, assuming that it can ever be reestablished. This trusting relationship is so complex and involves such a variety of levels that the therapist should be as aware of attending to the client’s security in the relationship as to the physical safety of the client in the clinic.58,85 If the client believes that the therapist is not trustworthy in the relationship, then it may follow that the therapist is not to be trusted when it comes to physical manipulation of a disabled body. If the client does not know how to use the damaged physical body and thus cannot trust the body, then lacking trust in the therapist will only compound the stress of the situation.58,85,88 Chapter 8 provides more information on the neurological components of this interaction during the intervention process.

The client’s culture may be alien to the therapist, even though both the clinician and client may be from the same geographical region. A client’s problems of poverty, unemployment, and a lack of educational opportunities76,86,89,90 can all result in the therapist and client feeling that therapy will be unsuccessful, even before the first session has begun. Such preconceived concepts held by both parties may not be warranted and must be examined. These preconceived concepts can be more reflective of failure of rehabilitation than any physical limitation of the client.

Cultural and religious values may also result in the client feeling that he or she must pay for past sins by being disabled and that the disability will be overcome after atonement for these sins. Such a client may not be inclined to participate in or enjoy therapy. The successful therapist does not assault the client’s basic cultural or religious values but may recognize them in the therapy sessions. If the therapist feels that the culturally defined problems are impeding the therapeutic process, the therapist may offer the client opportunities to reexamine these cultural “truths” in a nonjudgmental way and may help the client redefine the way the physical limitations and therapy are seen.91 Religious counseling could be recommended by the therapist, and follow-up support in the clinic may be given to the client to view therapy not as undoing what “God has done” but as a way of proving religious strength. Reworking a person’s cultural and religious (cognitive) structure is a sensitive area, and it should be handled with care and respect and with the use of other professionals (social workers and religious and psychological counselors) as appropriate.

The hospital staff can be encouraged to establish groups in which commonly held values of clients can be examined and possibly challenged.16,9197 Such groups can lead the client to a better understanding of priorities and may help the person see the relevance of therapy and the need to continue the adjustment process. This can also prepare the client to better accept the need for support groups after discharge. The therapist may be able to use information from such group sessions to adjust the way therapy sessions are presented and structured to make therapy more relevant to the client’s values and needs. Value groups or exercises98 can be another means used by the therapist for evaluation and understanding of the client.

Beliefs and values of cultures and families can play a profound role in the course of treatment. Such things as physical difficulties, which can be seen, are usually better accepted than problems that cannot be seen, such as brain damage that changed an individual’s cognitive abilities or personality.99 A person with a back injury may be seen as lazy, whereas a person with a double amputation will be perceived as needing help. At the same time, in some cultures a person who has lost a body part may be seen as “not all there” and should be avoided socially. Therefore being attuned to the culture and beliefs of the client is imperative in therapy. The reader is encouraged to refer to texts on cultural issues in health care such as Culture in Clinical Care by Bonder, Martin, and Miracle100; Cultural Competence in Health Care: A Practical Guide by Rundle, Carvalho, and Robinson101; and Caring for Patients from Different Cultures by Galanti102 for more detailed discussions on how culture and beliefs affect health care.

Establishment of self-worth and accurate body image

Self-worth is composed of many aspects, such as body image, sexuality, and the ability to help others and to affect the environment. The body image of a client is a composite of past and present experiences and of the individual’s perception of those experiences. Because body image is based on experience, it is a constantly changing concept. An adult’s body image is substantially different from the body image of a child and will no doubt change again as the aging process continues. A newly disabled person is suddenly exposed to a radically new body, and it is that individual’s job to assess the body’s capabilities and develop a new body image. Because the therapist is at least partially responsible for creating the environmental experiences from which the client learns about this new body, the therapist must be aware of the concept. In the case of an acute injury, the client has a new body from which to learn. The therapist can promote positive feelings as the therapist instructs the client how to use this new body and to accept its changes.1,16,20,27,103,104

Because in “normal” life we slowly observe changes in our bodies, such as finding one gray hair today and watching it take years for our hair to turn totally white, we have the luxury of slowly adapting to the “new me.” Change usually does not happen quite so slowly and “naturally” when trauma or a disease affects the nervous system. This sudden loss of function creates a void that only new experiences and new role models can fill.

The loss of use of body parts can cause a person to perceive the body as an “enemy” that needs to be forced to work or to compensate for its disability. In all cases the body is the reason for the disability and the cause of all problems. The need for appliances and adaptive equipment can create a sense of alienation and lack of perceived “lovability” resulting from the “hardness of the hardware.” People tend to avoid hugging someone who is in a wheelchair or who has braces around the body because of the physical barrier and because of the person’s perceived fragility; a person with physical limitations is certainly not perceived as soft and cuddly.20,27,52,102,103 Both the perception that these individuals are not lovable and their labored movements can sap the energy of the disabled and discourage social interaction or life participation. To accept the appliances and the dysfunctional body in a way that also allows the disabled person to feel loved is surely a major challenge.

In the case of a person who will be disabled for the long term, such as the person with cerebral palsy or Parkinson disease, the therapist is attempting to teach the client how to change the previously accepted body image to one that would allow and encourage more normal function. In short, the therapist has two roles. One role is to help lessen the disabled body image. The second is to teach a functional disabled body image to a newly disabled person. The techniques may be the same, but in both cases the client will have to undergo a great amount of change. The person with a neurological disorder or neurologically based disability may assume that he or she will not be capable of accomplishing many things with his or her life. The therapist is in a unique position to encourage development of and maximize the client’s level of functional ability. The individual may then expect more of himself or herself. The newly disabled person must change the expectations; however, he or she has little concept of what is realistic to expect of this new body. At this point, role models can be used to help shape the client’s expectations. If the client is unable to adjust to the new body and change the body image and self-expectations, life may be impoverished for that individual. Pedretti105 states that the client with low self-esteem often devalues his or her whole life in all respects, not just in the area of physical dysfunction.1,16,20,27,103,104

One way the client can start exploring this new body is by exploring its sensations and performance. Dr. Jon Kabat-Zinn developed a guided “body scan” meditation that can help individuals learn how to become more connected and in tune with the sensations of the body.62 This kind of practice is about learning to pay attention to the body in a new way and can be very helpful in developing an accurate body image and improve self-awareness. The client with a spinal cord injury may also use the sensation of touch to “map out” the body to see how it reacts.106 They may ask themselves the following questions: Is there a way to get the legs to move using reflexes? Can positioning the legs in a certain way aid in rolling the wheelchair or make spasms decrease? What, if anything, stimulates an erection or lubrication? Such exploration will start the client on the road to an informed evaluation of his or her abilities.

The therapist’s role is to maximize the client’s perceptions of realistic body functioning. Exercises can be developed that encourage exploration of the body by the individual and, if appropriate, the significant partner. Functioning and building an appropriate body image will be more difficult if intimate knowledge of the new body is not as complete as before injury.9 The successes the client experiences in the clinical setting coupled with the client’s familiarity with his or her new body will result in a more accurate body image and will contribute to the client’s feelings of self-worth.

The last aspect of self-worth is often overlooked in the health fields. This aspect is the need that people have to help others.107 People often discover that they are valuable through the act of giving. Seeing others enjoy and benefit from the individual’s presence or offering increases self-worth. Situations in which others can appreciate the client’s worth may be needed. Unless the client can contribute to others, the client is in a relatively dependent role, with everyone else giving to him or her without the opportunity of giving back. Achieving independence and then reaching out to others, with therapeutic assistance if necessary, facilitates the individual’s more rapid reintegration into society. The therapist should take every opportunity to allow the client to express self-worth to others through helping.

The ability to expand one’s definition of oneself is a key factor in adjusting to a disability. Expanding the definition of oneself in terms of all the roles and responsibilities one has can help the individual comprehend the enormity of who he or she is. The individual may begin to understand how he or she is so much greater than just the job he or she once performed and so much greater than the role he or she once played. This practice can cultivate understanding of how complex our species is and how much we have to offer the world, differently abled or not (see journal activity, Box 6-1).

Sense of control

As Drs. Roizen, and Oz stated in their book You: The Owner’s Manual, we can control our health destiny.108 Although we can’t always control what happens to us (no matter how fit we are), there are some things we can control: our attitude, our determination, and our willingness to take our own health into our own hands.108

Adjusting to a disability can make clients feel as though they have very little control over their lives; they may feel helpless, as though their health is in everyone else’s hands but their own. This feeling can cause incredible suffering and emotional anguish on top of their physical or cognitive disability. If we focus solely on treating the disability and ignore what may be going on for our clients mentally and emotionally, we may be creating even more suffering for them. Clinical professionals have the opportunity to guide their clients toward a new way of relating to their disability by focusing on what they do have control over as well as identifying ways in which they may relate differently to those situations over which they do not have control.

Dr. Jill Bolte-Taylor says this eloquently in a passage from her book:

As Dr. Bolte-Taylor describes, all of us have the choice to be in relation to the present moment fully, or we can allow our thoughts and emotions to “take us for a ride” as though we were on automatic pilot.109 If we allow our minds and emotions to take over our experience of the present moment, we can easily be dragged along into rehashing our past events that led up to the disability, which can create more suffering and emotional anguish. We also may be rehearsing what our lives will be like without allowing the dust to settle, without waiting until we have a clearer picture of what implications the disability may have for us. An unacknowledged rehashing and rehearsing can create an incredible sense of lack of control over one’s life, thereby increasing anxiety and depression. Approximately 70% of our thoughts in any particular waking state can be considered to be daydreams, and they can often be unconstructive.110 In an experience sampling method, Klinger and his colleagues found that “active, focused problem-solving thought”111 made up only 6% of the waking state. According to Baruss, “it would make more sense to say that our subjective life consists of irrational thinking with occasional patches of reason”110 while we are participating in our daily activities. Especially when one is participating in menial, basic self-care activities, our mind is often in another place. If an individual is frequently disconnected from the present moment, tending to ruminate over the past or future events, he or she may experience significant negative effects from this distraction. Rumination, absorption in the past, rehashing, or fantasies and anxieties about the future can pull one away from what is taking place in the present moment. Awareness or attention can be divided, such as when people occupy themselves with multiple tasks at one time or preoccupy themselves with concerns that detract from the quality of engagement with what is focally present, and this can increase anxiety and depression.112

According to Drs. Oz and Roizen,108 these emotions can cause high blood pressure, as well as disrupting the body’s normal repair mechanism, and also constrict our blood vessels, making it even harder for enough blood to work its way through the body. They go on to say that learning relaxation techniques such as yoga and meditation can help us handle these damaging feelings in a healthier way. We know now that these mind states affect our bodies profoundly—for example, a feeling of helplessness appears to weaken the immune system.108 If we can teach our clients to be mindful of and pay attention to their “mind states”—also known as “thoughts”—at any given moment during therapeutic intervention, we may be able to encourage a greater sense of control and facilitate greater mental and emotional adjustment to the individual’s disability. According to a 2008 article by Ludwig and Kabat-Zinn in JAMA, “the goal of mindfulness is to maintain awareness moment by moment, disengaging oneself from strong attachment to beliefs, thoughts, or emotions, thereby developing a greater sense of emotional balance and well-being.”113 Anat Baniel, in her book Move into Life, describes how research shows that the moment we bring attention and awareness to our movements moment by moment, the brain resumes growing new connections and creating new pathways and possibilities for us.114

According to a research study by Dr. Jon Kabat-Zinn115 of the Stress Reduction Program at the Center for Mindfulness in Medicine, Health Care, and Society, the practice of mindfulness meditation used by chronic pain patients over a 10-week period showed a 65% reduction on a pain rating index. Large and significant reductions in mood disturbance and psychiatric symptoms accompanied these changes and were stable on follow-up. Another study looked at brain imaging and immune function after an 8-week training program in mindfulness meditation.116 The study demonstrated that this short program in mindfulness meditation produced demonstrable effects on brain and immune function. The results of a clinical intervention study by Brown and Ryan112 showed that higher levels of mindfulness were related to lower levels of both mood disturbance and stress before and after the Mindfulness-Based Stress Reduction (MBSR) intervention. Increases in mindfulness over the course of the intervention predicted decreases in these two indicators of psychological disturbance. Evidence has indicated that those faced with a life-threatening illness often reconsider the ways in which they have been living their lives, and many choose to refocus their priorities on existential issues such as personal growth and mindful living.117

These findings suggest that meditation may change brain function and immune function in positive ways. “Meditation” as it is taught in this 8-week program is simply an awareness and attention training: a way of learning how to pay attention in the present moment to our thoughts and emotions and coming to understand how our thoughts and emotions affect our bodies. It may sound simple but actually can be incredibly challenging. However, an instant stress reliever can be bringing awareness to the breath. Deep breathing can act as a mini-meditation and from a longevity standpoint is an important stress reliever.108 Shifting to slower breathing in times of tension can help calm us and allow us to perform, whether mentally or physically, at higher levels.108

Another study, focused on Coping Effectiveness Training (CET), consisted of weekly 60-minute psychoeducational group intervention sessions focused into six topic areas and was adapted from the protocol Coping Effectively with Spinal Cord Injury.118 The treatment protocol was structured to provide education and skill building in areas of awareness of reactions to stress; situation appraisal; coping strategy choice; interaction among thoughts, emotions, and behaviors; relaxation; problem solving; communication; and social support.119 There was a significantly positive correlation between the learned coping strategies and the disabled individual’s ability to adjust in a healthy way.

Hope and spiritual aspects to adjustment

Through great suffering there is incredible potential for us to transcend the mental and emotional limits of the physical body. As clinical professionals we need to be aware of this capability. As described by Dr. E. Cassel in the New England Journal of Medicine, “Transcendence is probably the most powerful way in which one is restored to wholeness after an injury of personhood. When experienced, transcendence locates a person in a far larger landscape. The sufferer is not isolated by pain but is brought closer to a transpersonal source of meaning and to the human community that shares those meanings. Such an experience need not involve religion in any formal sense; however, in its transpersonal dimension, it is deeply spiritual.”120 Parker Palmer, a writer and teacher, describes it this way: “Treacherous terrain, bad weather, taking a fall, getting lost—challenges of that sort, largely beyond our control, can strip the ego of the illusion that it is in charge and make space for true self to emerge.”121 Eckhart Tolle describes the ego as complete identification with form—physical form, thought form, emotional form.122 The more we are identified with the physical realm, the more we will suffer when our attachment to stuff or “form” becomes torn.

“For all of us, our willingness to explore our fears, to live inside helplessness, confusion, and uncertainty, is a powerful ally. Acknowledging our repeated exposure to human suffering—our own and others’—and the seductive draw of numbness and melancholy that provides temporary escape is necessary if we are to be renewed.”32 Dr. Santorelli goes on to say that “there is no way out of one’s inner life, so one had better get into it.”32 “On the inward and downward spiritual journey, the only way out is in and through.”121

Practice: the willingness to embrace what is

Dr. Jon Kabat-Zinn, in his book Coming to Our Senses, states, “It seems as if awareness itself, holding the sensations without judging them or reacting to them, is healing our view of the body and allowing it to come to terms, at least to some degree, with conditions as they are in the present moment in ways that no longer overwhelmingly erode our quality of life, even in the face of pain or disease.”62

“Mystery surrounds every deep experience of the human heart: the deeper we go into the heart’s darkness or its light, the closer we get to the ultimate mystery of God [the Universe].”121

Religious and spiritual beliefs can be assistive in the process of adjusting to a disability. Johnstone, Glass, and Oliver highlight that religion and spirituality are important coping strategies for persons with disabilities.67 According to Dr. Jill Bolte-Taylor in her book My Stroke of Insight: A Brain Scientist’s Personal Journey, “Enlightenment is not a process of learning but a process of unlearning.”109 Western society rewards the skills of the “doing” left brain much more than the “being” right brain, which can significantly hinder our process of spiritual growth. The focus of our lives becomes more about obtaining positions, roles, and “stuff.” We begin to identify ourselves with all of this when in reality the positions, roles, and stuff can be taken from us at any moment. “When we are obsessed with . . . productivity, with efficiency of time and motion, with projecting reasonable goals and making a beeline toward them, it seems unlikely that our work will ever bear fruit, unlikely that we will ever know the fullness of spring in our lives.”121

There is a much deeper definition of ourselves that goes beyond all of the material possessions and the roles that we may ever play. According to Eckhart Tolle,122 when forms that we identify with, that give us a sense of self—such as our physical bodies—collapse or are taken away, it can lead to a collapse of the ego, because ego is identification with “form.” When there is nothing to identify with anymore, who are we? When forms around us die, or death approaches, Spirit is released from its imprisonment in matter. We can finally understand that our essential identity is formless, spiritual.122 Cultivating greater understanding of these concepts and delving more into the spirit can provide a great deal of relief for all of us who are suffering.

There is a wonderful quote by former Secretary-General of the United Nations U Thant, as he describes how he envisions the spiritual:

Spirituality is something that provides hope, connection with others, and reason or meaning of existence for many (if not most) people. It is amazing that the medical community has been slow to accept the power of spirituality because this is an area that gives meaning to so many peoples’ lives. Spirituality has been linked to health perception, a sense of connection with others, and well-being.66,67,124130

Anything that helps the client put the disability into perspective and helps the client move on with life in a healthy way is good. The Western medical system was based on diagnosis of pathology and how best to cure disease, but there has been a slow but fruitful shift toward a more holistic view of the healing process and prevention. The National Institutes of Health now has a National Center for Complementary and Alternative Medicine (http://nccam.nih.gov). Almost every major hospital and university in the country now has an integrative health center (e.g., http://stanfordhospital.org/clinicsmedServices/clinics/complementaryMedicine and www.osher.hms.harvard.edu). Although this small but steady shift in the focus of medicine has gained momentum, one of the dangers of the medical system is still the entrapment in pathology to the point where the client may not see anything but his or her pathology. Spirituality can help the client and the family to see that there is more to life than pathology, stimulate interaction with others, put the functional limitations in perspective, give meaning to life (and the disability), and give the person hope and a sense of well-being.* This is what we all want for the client and the family. Refer to Chapters 1, 5, and 39 for additional content.

Adjustment using the stage concept

Each person has his or her own coping style, and each should be allowed to be unique. Kerr133 describes five possible stages of adjustment:

In light of current research, it is important for the therapist to realize that these are not lockstep stages and are to be thought of as concepts to help with the understanding of common reactions of all individuals.134,135 Some individuals may settle in one stage for quite some time or may even skip stages altogether, whereas others may move through the stages quickly. This is an incredibly individual process.

Expectancy for recovery

The client in the stage of expectancy for recovery is aware that he or she is disabled but also believes that recovery will be quick and complete. The person may look for a “miracle cure” and may make future plans that require total return of function. Total recovery is the only goal, even if it takes a great deal of time and effort to achieve. Key signs of this stage are resentment of loss of function and the feeling that the whole body or mind is necessary to do anything worthwhile. The staff can stimulate a change from this stage by giving clear statements to the client that the damage is permanent (if in fact that is true), by transferring the person home or to the rehabilitation unit, or by discontinuing therapy. Any one of these occurrences can help make the client realize the permanence of the disability. It is also important to not take away an individual’s hope. In the case of an individual who has experienced a stroke or a brain injury, we know now that the brain is capable of repairing itself throughout a lifetime—though we need to be clear that we do not know how much recovery will occur, if any. This all depends on the severity of the damage and the lifestyle of the client—for example, smoking, stress, and/or lack of participation in meaningful activity, all of which impede progress.

Mourning

During the stage of mourning the individual feels that all is lost, that he or she will never achieve anything in life. Suicide is often considered. The individual may feel that characteristics of the personality (such as courage or will) have also been lost and must be mourned as well. Thus, motivation to continue therapy or the will to improve may be impeded. The prospect of total recovery may no longer be held, but at the same time there appears to be no other acceptable alternative. This feeling of despair may be expressed as hostility, and as a result therapists may view the individual as a “problem patient.” It is possible for a client to remain at this stage with feelings of inadequacy, dependence, and hostility. However, it is also possible for therapeutic intervention to facilitate movement to the next stage by creating situations in which the client may feel that “normal” aspirations and goals can be achieved. In this circumstance, normal would not include such “low-level” activities as dressing or walking; these are all activities that were taken for granted before the injury. Normal, though, would include performing the job the client was trained to do. Such activities would also include playing with or caring for a child or family. This would be seen as self-actualization by Maslow.136

Defense

The defense stage has two components. The first represents a healthy attitude in which the client actually starts coping with the disability. The individual takes pride in his or her accomplishments and works to improve independence and become as “normal” as possible. The person is still very much aware that barriers to normal functioning exist and is bothered by this fact but also realizes that some of the barriers can be circumvented. This healthy stage can be undermined and possibly destroyed by well-meaning family, friends, and therapists who encourage the individual to see only the positive aspects and who do not allow the client to examine feelings about the restrictions and barriers of the condition. Conditions that lead to the final stage of adjustment are the realization that the whole body or mind is not needed to actualize his or her life goals and that needs can be actualized in other ways. A therapist should watch for opportunities to facilitate this transition. There is a fine line between hopelessness and hope of regaining function. Taking away any hope of regaining quality of life leads to helplessness and may take away the motivation for neuroplasticity within the patient’s central nervous system. Thus, helping the patient be realistic and reality oriented while not taking away hope is a skill all therapists need to cultivate.

The negative alternative during the defensive stage is the neurotic defensive reaction. The client refusing to recognize that even a partial barrier exists to meeting normal goals typifies this. The client may try to convince everyone that he or she has adjusted.

Adjustment

In the final stage, adjustment, the person sees the disability as neither an asset nor a liability but as an aspect of the person, much like a large nose or big feet. He or she is accepting what is, not resisting what is. Functional limitation or inability to participate in any life activity is not something to be overcome, apologized for, or defended. Kerr133 refers to two aspects or goals of this stage. The first goal is for the person to feel at peace with his or her god or greater power: the client does not feel that he or she is being punished or tested. The second goal is for the client to feel that he or she is an adequate person, not a second-class citizen. Kerr137 believes that “It is essential that the paths to those more ‘abstract goals’ be structured if the person is to make a genuine adjustment.” She also believes that it is the health care professional’s job to offer that structure.

Acceptance or adjustment is at least as hard to achieve and maintain in life for the disabled person as happiness and harmony are for all people.138 Adjustment connotes putting the disability into perspective, seeing it as one of the many characteristics of that person. It does not mean negating the existence of or focusing on the condition. Successful adjustment may be defined as a continuing process in which the person adapts to the environment in a satisfying and efficient manner. This is true for all human beings, able-bodied or disabled. There are always obstacles to overcome in attempting the goal of a happy and successful life.16,92,138,139

People and circumstances change. Maintaining a balanced state of adjustment is not easy, especially for the person with limitations. I recall a woman who had achieved a stable state of acceptance of her quadriplegic condition. One day she called in a panic because, as she saw it, she “wasn’t adjusted anymore.” She had moved into a college dormitory and wanted to go out for a friendly game of football with her new friends but suddenly saw how physically limited she was. She had grown up in a hospital and had never had to face this situation. After discussing this, she was able to put things into perspective and was able to talk over her feelings of isolation with her friends, who, without hesitation, altered the game to include her. Keeping a balanced perspective is hard in a world that changes constantly.

White140 stated that without some participation, there can be no affecting the environment and thus no sense of self-satisfaction. Fine141 and King142 point out that without satisfaction from affecting the environment, reinforcement is insufficient to carry on the behavior, and the behavior will be extinguished. Thus satisfaction and performance must be linked. If the patient has not adjusted to his or her new body, however, little satisfaction can be gained from such everyday activities as walking, eating, or rolling over in bed.143 To define adjustment on a purely performance basis is to run the risk of creating a “mechanical person” who might be physically rehabilitated but, once discharged, may find that he or she lacks satisfaction, incentive, and purpose. The psychological state of adjustment is what makes self-satisfaction possible.

Body image

“Self-care is never a selfish act—it is simply good stewardship of the only gift I have, the gift I was put on this earth to offer to others. Anytime we can listen to true self and give it the care it requires, we do so not only for ourselves but for the many others whose lives we touch.”121

Body image is an all-encompassing concept that looks at how the person and to some extent the support systems view the person and roles that are expected to be assumed. Taleporos and McCabe20 found that clients had negative feelings about their bodies and general negative psychological experiences after injury. Even when clients do not have disfigurements that are readily observable, they often still report changes in body image and negative feelings of self-worth.

One of the issues that may arise relating to body image is sexuality. This concept may take many behavioral forms: flirting, harassment, questions about fertility, or questions regarding whether the client is capable of performing the sex act at all. Flirting may be a sign that clients have had assaults on their femininity or masculinity. By flirting, clients are often trying to determine whether they still are seen as a sensual being. In this case the therapist may need to set boundaries by saying that he or she is not allowed to date or flirt with clients. This is to make sure that the client does not think that it is something about the disability that is the “turnoff.” Sensitivity must be used because the client could think that “if a medical person finds me repulsive then no one will ever see me as attractive.” It is important for the therapist to try to ascertain the intent behind the behavior. Usually this can be accomplished by evaluating how he or she feels about the interaction. If the therapist feels unthreatened and does not feel demeaned when the client is flirting, he or she still needs to report this to the therapist of record. If the therapist feels defensive, demeaned, or very uncomfortable, then he or she may be experiencing harassment. It is never warranted or “part of the job” to be harassed, and the client’s behavior must be stopped immediately by alerting the client that the behavior is making the therapist feel uncomfortable and that it must stop now. Again, the therapist needs to go to the supervisor or team to mention this behavior. It can often be the case that other team members are experiencing the same behavior and it can be dealt with as a team. If the behavior is considered a chronic problem by the team, a treatment plan needs to be designed to stop the behavior. It is important to remember that sexual health should not be a neglected area of client treatment. It may take time for the appropriate questions to be asked by the client.28,144148

Questions about any physical performance are within the domain of therapy. If the client is asking for information regarding sex (e.g., positioning options) it is a subject that needs to be addressed in a respectful manner. If the questions are regarding fertility, capability, and the like, then these should be referred to an appropriate medical person. None of these questions should be discouraged or neglected, because this area is important for your clients’ motivation and sexual health.149,150 It is important for the therapist to know that in spinal cord injury, fertility will generally not be impaired for a woman, but issues of lubrication before sex should be addressed by the appropriate person. Men may have erection problems and ejaculation issues, but these too can be addressed by the appropriate person. It is now known that fertility in spinal cord–injured men may be possible and should not be ruled out.146,151154

Awareness of sexual issues

Sexuality is usually one of the last areas to be assessed by clinical staff, but it is one area mentioned as having great importance to family members and the client.83,104,155,156 Sexuality involves more than just the sex act; it incorporates characteristics such as sexual attraction, sexual identification, sexual confidence, and sexual validation.104,155,156 It is a predictor of adjustment to disability, of success in vocational training, and of marital satisfaction when the woman is disabled.28,73,147,148,156162

Sexuality (sensuality) is representative of how the person is dealing with his or her world. If the person feels inadequate as a sexual, sensual, and lovable human being, there is little chance that the person will also feel motivated to pursue other avenues of life.83,156,163 This area of function must be assessed with great sensitivity to the individual’s feelings.143,148,163165

The framework for assessing sexuality differs with the therapist. Some therapists see sexuality as an activity of daily living and incorporate it into the evaluation. Others feel the client needs information about body mechanics to perform the sex act; thus positioning and reflex inhibiting patterns are assessed. Still others have found it a motivating force when range of motion and muscle control are worked on. A further discussion of these concerns follows in the section on adult sexuality.

Development of sensuality (sexuality)

Even before birth, the sense of touch166 and the ability to distinguish pleasurable and unpleasurable tactile sensations begin to develop. Pleasurable feelings are comforting, and attempts are made to prolong them; for example, a baby cries when nursing is stopped. If satisfaction is not derived from this interaction on a regular basis, a feeling of anxiety may develop, the child may withdraw from interaction with others, and distrust may develop.166 If pleasure in interaction with others is obtained in the first 3 years, the ability to maintain the warmth of being close and being nourished is translated into trust (that all needs will be satisfied by the caretaker) and lovability (bonding). It is here that a sense of intimacy is initiated.106,167 By the age of 5 years, the ability to explore the world by using the hands and mouth, as well as other parts of the body, allows the individual to develop communication, self-gratification, and a feeling of competence.106,140,167

This feeling of competence is derived from the effective use of the body to meet its needs and to accomplish tasks. By the age of 8 years, body parts and body processes are usually named and the child perceives the body as good. At this time intimacy between the self and another person is further refined, as are roles. During puberty, body changes and sexual tension are heightened. Self-acceptance is based on the person’s perception of how effectively he or she has accomplished the previous tasks.106,167169

The preceding is an oversimplification of the first 20 years of life, but the role of sensuality and sensation cannot be overemphasized. This is especially true for those professionals who constantly interact with clients in a physical manner such as handling. The intervention the therapist provides when the client is, or feels he or she is, in a dependent state can have a direct impact on how the client may perceive himself or herself in the future.

Pediatric sensuality

The child needs to learn to enjoy the body. The therapist should help the client to distinguish between therapeutic touch and “fun” sensual touch, such as tickling or cuddling. It is important for clients to distinguish between the two so that they do not “turn their bodies off” to touch. For example, a woman with cerebral palsy stated during an interview that therapy was either painful or so clinical that she disassociated herself from sensations in her body during therapy. Later in life this became a problem when she was married. She stated that it took 7 years of marriage before she could enjoy the sensations of being touched by her husband.

The therapy session should also help the client develop a sense of personal ownership of the body.81,155,170 This aspect is often neglected when working with children.81,167 The therapist often does not ask permission to touch a client, thus suggesting that the client lacks the right to control being touched by others. The last thing the therapist would desire to communicate, especially to a child, is that any person has the right to handle and touch the client’s body. Child molestation with a disabled population is just beginning to be recognized as a problem in this country, with possibly one third of the female and male population being victimized.81 It is hard to think of a more likely victim than a person who has (unintentionally) been taught that he or she does not have the right to say “No” to being touched and who cannot physically resist unwanted advances and in some cases cannot even communicate that abuse has taken place. The effects of this can be seen in adults. When one client was asked why tone increased in her lower extremities when she was touched, her response was, “I was sexually abused by my father in the name of therapy, and therapy and sexual abuse are synonymous at this point.” No wonder she had not wanted to reenter therapy!

One way of helping clients “own” their respective bodies (besides asking permission to touch) is by naming body parts and body processes using correct terminology (as opposed to baby talk), thus making it possible for the client to communicate and relate appropriately.81,167,170,171 This can be accomplished as the need arises, or it can be encouraged through the use of anatomically correct puzzles or dolls during therapy sessions.

One goal of therapy may be to develop the concept that the body (in the case of persons with the congenital disabilities) or the “new body” (in the case of those with acquired disabilities) is acceptable and good,167171 thus giving the client a more positive attitude toward his or her body and toward therapy. Pointing out a particularly positive aspect of the client’s body and mentioning this regularly can encourage this attitude. This feature could be the hair, the eyes, or a smile, but it should be an aspect of the client that can be seen and commented on by others as well. Commenting on how well the body feels when it is relaxed or how good the sun feels on the body helps the client recognize that the body can be a positive source of pleasure.

Another message that can negatively affect the client in later life is the concept that individuals with movement dysfunction are asexual and will never have sexual needs or partners.73,148,169173 Although it may not be appropriate to deal directly with the concept in therapy with a child, the therapist might mention that he or she knows of a person with a functional problem such as the client’s movement limitations who is married or who has children. In this way the therapist communicates that there is a possibility that the “normal” sex roles of the child may be fulfilled in the future. Without this possibility being presented, the child may think that there is no chance that all the movies, books, and television programs that deal with normal adult interactions apply to individuals with functional limitations, a belief that leads to poor socialization and further alienation from participating in life.*

Adult sexuality

Discussing positioning to reduce pain and spasticity or to enable the client to more comfortably engage in sexual relations will help the client deal with problems before they reveal themselves. Because sexual hygiene may be considered as an activity of daily living, it may fall within the domain of therapy.

The client may feel that his or her sexual identity is threatened by a newly acquired disability and may try to assert sexuality through jokes, flirting, or even passes toward the therapist. In these cases it is important for the therapist to realize that what is often being looked for is the confirmation that the client is still a sexual and sensual human being; thus the therapist’s response is very important.106,170,171,173,174 If the therapist rejects or even ridicules the client, it may be a very long time before the client can even think of attempting such a confirmation of personal attractiveness. The client may feel that because the therapist rejects the client and the therapist is familiar with the disabled, there is little chance anyone who is not familiar with the disabled could accept the client as lovable.175 The therapist should not be surprised by such advances and should deal with the situation in a professional manner. The therapist should also realize that approximately 10% of the population is homosexual and be prepared for advances from clients of the same sex. The therapist needs to be as professional as possible in acknowledging this client as with any other. All of the therapist’s interactions should be directed toward creating an environment that will promote a stronger and more well-adjusted client.106,170,171,173

The therapist’s response to sexual advances must be tempered with an understanding of the possible cause for the behavior. The client may be cognitively impaired and may not even be aware of the inappropriateness of some forms of sexual behavior, or the client may be trying to control others through acting-out behaviors. The client may have been sexually aggressive even before the injury. At no time should the therapist allow himself or herself to be sexually harassed. If the therapist feels harassed, the therapist must take control of the situation and find a way to stop the client’s behavior. This is usually achieved by confronting the issue. Not dealing with inappropriate behavior will allow it to continue and may be detrimental to the medical team and to the client’s normal participation in life.145,156,170,171

The therapist can assist the client in moving through the stages of self-awareness to appreciate that the client is still sensual, sexual, and huggable. This process can be done through everyday interaction; it may entail encouraging the family to embrace the client and may even call for the therapist to role model these behaviors at times.174 The therapist may provide reading materials to the client and family directly by reviewing and answering questions or indirectly by having such books as Reproductive Issues for Persons with Physical Disabilities,175 Sexuality and the Person with Traumatic Brain Injury: A Guide for Families,176 and Sexual Function in People with Disability and Chronic Illness177 available for their reading. In this way, the individual and significant others are made aware of possible options for the expression of intimacy and of the fact that this part of life is not over.

Because the therapist is in a situation of one-to-one treatment involving touching, moving, and handling the client’s body, he or she may frequently be the natural person from whom the individual may seek information. If this natural curiosity does not appear to be forthcoming, however, the therapist can give the client an opening. For example, during an evaluation of motor skills, the person may be asked if there are any problems in such areas as sexual positioning. The topic need not be pursued any further by the therapist, but when the client is ready to deal with the subject area, he or she will probably remember that the therapist brought it up and may be a person to approach when dealing with these issues.163,170,178

Other ways of presenting sexual information are to have literature available on the client’s ward so that those who are interested may pursue the topic in private, to have a group discussion (interested clients, clients and significant others, or whatever group the client and therapist might choose to assemble), or to have literature in the department waiting room.

It is important for the therapist to be aware of some of the aspects of sexuality that may or may not affect the client as a result of trauma or disease. Fertility is seldom affected in women.179183 Men, on the other hand, may experience dysfunction of the penis and testicles and/or fertility.55,69,184186

Devices may be used and adapted to allow for sexual gratification of the client (masturbation) or significant others. Stimulant drugs such as sildenafil citrate (Viagra) or other aids may be used to enhance a person’s sex life. Sensation should be checked and sexual activities modified (or the client should be alerted to the problem) to avoid breakdowns or medical complications. Positioning modifications may be needed to allow for better energy conservation, joint protection, motor control, maintenance of muscle and skin integrity, and pleasure. Clients may have questions regarding modifications that may be needed for the use of birth control devices or contraindications regarding the use of such devices. Clients may also need equipment (e.g., vibrators) modified if hand function is involved. Complications that may affect function and mobility of the client may arise as a result of pregnancy. Delivery may present some unique situations that may also need to be addressed. After delivery the disabled parent may require modifications to the wheelchair, or consultations may be needed to achieve an optimal level of function in the parenting role. All of these possibilities point to the fact that sexual issues must be dealt with throughout the treatment of all individuals with disabilities, whether the functional limitations are progressive, stable, or correctable.175,179,187 The therapist may approach these needs or aspects of function while taking a client’s sexual history. Clients have repeatedly called for more attention to be paid to sexual concerns. This is not sex counseling or therapy, and the therapist should not try to deal with deep psychosexual issues. The therapist must be informed and needs to provide information that relates to the therapist’s areas of expertise, especially because other medical personnel may not have the knowledge to correctly analyze the components of some of these activities.45,55,69,175,182,183,188190

Any of these issues may present themselves during the medical screening phase of evaluation, whereas others become issues as the patient is adjusting to and questioning functional limitations caused by the disease or condition. Once the patient has identified the need for this information, the therapist, whether through referral, group work, or individual discussions, needs to address the questions and must not deny the patient answers because the therapist is uncomfortable.

All the clinical problem areas that need assessment and evaluation and that have been mentioned previously are examined in relation to treatment planning in the clinical setting in the following sections.

Support system

Earlier literature hinted that partner relationships may be negatively affected by a member being disabled. Within the last few years this concept has been questioned in regard to some disabilities such as adult-onset spinal cord injuries,189 whereas pediatric spinal cord injury and other disabilities may result in relationship problems.191,192 It has been shown that adjustment and quality of life can be adversely affected by the physical environment being inadequate, thus making the person more dependent. The result of the dependence appears to be poor relationships.193195 This can also be seen with the families in which a member has had a brain injury.196,197 In studies on muscular dystrophy it was found that physical dependence is not the only variable needing to be considered. Psychological issues need to be identified and considered as part of intervention.198,199 Recent literature has identified a number of elements that the client and the family may need help to work on, such as “to assist them to develop new views of vulnerability and strength, make changes in relationships, and facilitate philosophical, physical and spiritual growth.”198 Turner and Cox198 also felt that the medical staff could facilitate “recognizing the worth of each individual, helping them to envision a future that is full of promise and potential, actively involving each person in their own care trajectory, and celebrating changes to each person’s sense of self.”198 Man199 observed that each family copes differently in relation to a brain-injured family member and that the family’s structure should be explored to develop intervention guidelines. It has also been noted that health care professionals should view the situation from the family’s perspective to approach and support the family’s adaptation.200 This should be done to help the client and the family accept the disability but at the same time to help them keep the negative views of society in perspective.70 In general, it has also been found that family support is a significant factor in the client’s subjective functioning201,202 and that social engagement is productive.89,203 According to Franzén-Dahlin, Larson, and colleagues,204 enhancing psychological health and preventing medical problems in the caregiver are essential considerations to enable individuals with disabilities to continue to live at home. Their research found that evaluating the situation for spouses of stroke patients was an important component when planning for the future care of the patient.

When working with children it is important to realize that they often feel responsible for almost anything that happens in life, such as divorce, siblings getting hurt, or general arguments between parents. It is important that the therapist help the client and the siblings realize that they are not responsible for the client’s condition. Part of this magical thinking that often appears is the concept that “bad things happen to bad people.” Thus, the child is bad because a bad thing has happened or the adult is bad just because the disease or trauma has occurred. It is important to be sensitive to this ideation and help dispel this maladaptive thought pattern because it is not true or productive for the client, the siblings, parents, or spouses within a family and may cause further adjustment problems later in treatment. Siblings of the client should be helped to see their roles as good siblings and should not be placed in the role of caretakers of a sibling with special needs. In this way all children can grow naturally without any one of the children being overly focused on. At the same time, it is a fact of life that the disabled child will probably need physical assistance, therapy, increased medical care, and thus more time devoted to him or her, and this is just a fact of life.

It should always be noted by the medical establishment that having a disability is expensive in ways that we are often not aware of. There are the obvious medical costs of therapy, surgery, drugs, wheelchairs, or orthoses, but there are other costs such as the possibility of extra cost of transportation, catheters for urination, wheelchair maintenance, adaptive clothing, and the like that are continuing costs not covered by most insurance plans. These costs add up and contribute to the emotional costs and demands on the family. The significant others may feel the need to work more to have the money to cover such expenses, but then that person is not around to help out. This is but one of the many dilemmas that must be acknowledged for the support system of the disabled person. The family may be encouraged to contact such groups as the Family Caregiver Support Network (www.caregiversupportnetwork.org) to get information and assistance with such diverse topics as being a caregiver, legal and financial aid, and communications (this group tends to focus on the adult but still may be a wonderful aid). Such groups will give information to all who need it and help to empower the family. This takes the focus off of the medical condition and may help the family to gain a better, more balanced perspective on the condition.

Loss and the family

In this chapter the client’s support system is referred to as the family. The family may be composed of spouses, parents, children, lovers (especially in gay and lesbian relationships), friends, employers, or interested others such as church groups, civic organizations, or individuals. The people in the support system may go through the same stages of reaction and adjustment to loss that the client does.1,9,141,205207

Family needs

The family will, at least temporarily, experience the loss of a loved family member from the normal routine. During the acute stage the family may not have concrete answers to basic questions regarding the extent of injury, the length of time before the injured person will be back in the family unit, or possibly whether the person will live.

During this phase, the family network will be in a state of crisis.9 New roles will have to be assumed by the family members, and the “experts” will not even tell them for how long these roles must be endured. If children are involved, they will probably demand more attention to reassure themselves that they will remain loved. Depending on the child’s age, the child will have differing capabilities in understanding the loss (see the section on examination of loss). Each member of the family may react differently to bereavement, and each may be at a different stage of adjustment to the disability (see the section on adjustment). One member may be in shock and deny the disability, whereas another member may be in mourning and may verbalize a lack of hope. The family crisis that is caused by a severe injury cannot be overstated.98,206209

Role changes in the family may be dramatic.64,74,92,210212 Members who have never driven may need to learn that motor skill; one who has never balanced a checkbook may now be responsible for managing the family budget; and those who have never been assertive may have to deal forcefully with insurance companies and the medical establishment.9,57,173,213,214

The family may feel resentment toward the injured member. This attitude may seem justified to them because they see the person lying in bed all day while the family members must take over new responsibilities in addition to their old ones. In a study by Lobato, Kao, and Plante,215 Latino siblings of children with chronic disabilities were at risk for internalizing psychological problems. The medical staff may not always understand the stress that family members are under and may react to the resentment expressed either verbally or nonverbally with a protective stance toward the client. Siding with the “hurt” client may alienate the family from the medical staff and may also drive a permanent wedge between family members. This long-term situation may undermine the compliance of family members’ involvement in home programs and ultimately the successful outcome of long-term intervention.

Parental bonding and the disabled child

The parental bonding process is complicated and is still being studied.48 The process may start well before the child is even conceived. The parents often think about having a child and plan and fantasize about future interactions with the child; after conception the planning and fantasizing increase. During the pregnancy the mother and father accept the fetus as an individual, and after the birth of the child the attachment process is greatly intensified. The “sensitive period” is the first few minutes to hours after the birth. During this time the parents should have close physical contact with the child to strongly establish the attachment that will later grow deeper.216,217 There is an almost symbiotic relationship between mother and child at this time: infant and mother behaviors complement each other (e.g., nursing stimulates uterine contraction). It is important at this point for the child to respond to the parents in some way so that there is an interaction. In the early stages of bonding, seeing, touching, caring for, and interacting with the child allow for the bonding process. When this process is disturbed for any reason, such as congenital malformations or hospital procedures for high-risk infants, problems may occur later.

When the parents are told that their child is going to be malformed or disabled, it is a massive shock. The parents must start a process of grieving. The dream of a “normal” child must be given up, and the parents must go through the loss or “death” of the child they expected before they can accept the new child. Parents often feel guilty. Shellabarger and Thompson218 state that parents feel the deformed child was their failure.1 The disabled child will always have a strong impact on the family, sometimes a catastrophic one.1,8,9,218,219 A study by Ha, Hong, Seltzer, and Greenberg220 found that compared with parents of nondisabled children, parents of disabled children experienced significantly higher levels of negative affect, poorer psychological well-being, and significantly more somatic symptoms. Older parents were significantly less likely to experience the negative effect of having a disabled child than younger parents.

In a study by Arnaud, White-Koning, and colleagues221 greater severity of impairment was found to not always be associated with poorer quality of life; in the moods and emotions, self-perception, social acceptance, and school environment domains, less severely impaired children appeared to be more likely to have poor quality of life. Pain was associated with poor quality of life in the physical and psychological well-being and self-perception domains. Parents with higher levels of stress were more likely to report poor quality of life in all domains, which suggests that factors other than the severity of the child’s impairment may influence the way in which parents report quality of life.

Parents must be encouraged to express their emotions, and they must be taught how to deal with the issues at hand. Techniques for accomplishing these goals are discussed in later sections.48,217,219

The child dealing with loss

If a parent is injured, the young child may experience an overwhelming sense of loss. Child care may be a problem, especially if the primary caregiver is injured. The child will probably feel deserted by the injured parent and may demand the attention of the remaining parent. This will increase the strain on all family members.64

If the child is the client, his or her life will have undergone a radical change: every aspect of the child’s world will have altered. Loved objects and people will help to restore the child’s feeling of security. It is of major importance to explain to the child in very simple terms what is going on and to allow the child the opportunity to express feelings both verbally and nonverbally. It is important to use play and art as the medium of communication for children.

The hospital setting is threatening to all people, but children are especially susceptible to loss of autonomy, feelings of isolation, and loss of independence. Senesac (see Chapter 12) has stated that the severity of the disability is not as important a variable in the emotional development of the child as are the attitudes of parents and family.2,8 Parents must attempt to be aware of the child’s inability to understand the permanence (or transience) of the loss of function.8 They will also need to help the child feel secure by bringing in familiar and cherished objects. A schedule should be established and kept to promote consistency. Play and art should be encouraged, especially types that allow the child to vent feelings and deal with the new environment. Any procedures or therapies should be presented in a relaxed and playful way so that the child has time to think and to feel as comfortable as possible about the change. The parents may often need to be reminded to pay attention to the children in the family without disabilities during this acute stage.

The adolescent dealing with loss

The adolescent is subject to all of the feelings and fears that other clients express. Adolescents are in a struggle to achieve autonomy and independence, and they often are ambivalent about these feelings. When an adolescent is suddenly injured and has to cope with being disabled, it can be a massive assault on the individual’s development.139,222 According to research conducted by Kinavey,50 findings imply that youth born with spina bifida face biological, psychological, and social challenges that interfere with developmental tasks of adolescence, including identity formation. Therapists are urged to direct intervention toward humanizing and emancipating the physical and social environment for youth with physical disabilities to maximize developmental opportunities and potential while fostering positive identity.

Kingsnorth, Healy, and Macarthur49 stated that with advances in health care, an increasing number of youth with physical disabilities are surviving into adulthood. For youth to reach their full potential, a number of critical life skills must be learned. Specific learning opportunities are important, as youth with physical disabilities may be limited in the life experiences necessary to acquire these skills. Therapists are in the unique position of fostering these kinds of environments to encourage adolescents to engage in critical life skills such as problem solving, decision making, goal setting, critical thinking, communication skills, assertiveness, self-awareness, and skills for coping with stress. Life skills differ from instrumental daily living skills. Daily living skills are the activities required to function independently in the community and include skills such as financial management, meal preparation, or navigation in the community. An approach emphasizing life skill development can, however, be used to acquire daily living skills.

The adolescent appears to react differently from other age groups to the knowledge of his or her own terminal illness. The adolescent often feels that he or she has gone through a very painful process (initiation) that will soon lead to the “joys and rights” of adulthood. Unlike persons in older age groups, who might feel that they can look back and gain solace from the past, the adolescent feels that he or she will have what Britto and colleagues222 term “death before fulfillment” and thus may react by feeling cheated by life. This same pattern may occur with the disabled adolescent.223 The therapist must be acutely aware of these feelings so that therapy may be presented in the most effective manner for the client to find challenge and fulfillment in life.224

Family maturation

The family also has a maturational aspect. If the injured person is a child and if the family is young with dependent children at home, the adjustment may not be the problem that it would be for a family whose children are older. In the latter case, parents have begun to experience freedom and independence, and they may find adjusting to a return to a restricted lifestyle difficult or even intolerable. They may have the feeling that they have already “put in their time” and should now be free. If the disability interrupts the child’s developmental process, future conflict may arise because the parents will eventually want retirement, relaxation, and freedom. Parents may feel guilty and try to repress this normal response.

The reverse may also be true. The parents may be feeling that the children have left them (“empty nest syndrome”), and they may be too willing to welcome a “dependent” family member back into the home. This may lead to excessive dependence or anger toward the parents on the part of the client. All these factors must be taken into consideration by the therapist when therapy is presented to the client and family.

The therapist can develop a greater understanding of the client and family by being aware of the normal human developmental patterns. These patterns identify some of the major hurdles that must be overcome in the client’s life.

Coping with transition

In the acute stage of a family member’s injury, the family must be helped to deal with the crisis at hand. During this phase, the family must first be allowed to cope with the emotional impact of what is happening with a loved one. Second, the family should be helped to see the situation as a challenge that if overcome will facilitate growth. Third, adaptation within the family unit must occur for the situation to be overcome.

Brammer and Abrego224 have developed a list of basic coping skills that they have broken into five levels. In the first level the person becomes aware of and mobilizes skills in perceiving and responding to transition and attempts to handle the situation. In the second level the person mobilizes the skills for assessing, developing, and using external support systems. In level three the person can possess, develop, and use internal support systems (develop positive self-regard and use the situation to grow). The person in level four must find ways to reduce emotional and physiological distress (relaxation, control stimulation, and verbal expression of feelings). In level five the person must plan and implement change (analyze discrepancies, plan new options, and successfully implement the plan). Using this model, the therapist and family can evaluate the coping skill level of the family. The therapist and staff can then help promote movement toward the next level of coping with the transition. These levels are also broken into specific skills and subskills so that the therapist can grade them further.

One of the more damaging aspects of hospitalization to all involved is that the hospital staff focuses on the disability rather than on the individual’s strengths.76,206,225 Centering on the disability can lead to a situation in which client, family, and staff see only the functional limitations and not the potential ability of the client.

Decentering from the loss of function will be examined further in this chapter. If the family relationship was positive before the insult and if the client is cognitively intact, then the focus must be directed toward the relationship’s strengths as well as toward the client’s and family’s individual cognitive and emotional strengths.91 In the initial acute stage of adjustment, crisis intervention may help the family use its strengths and at the same time deal with the situation at hand.

To adequately deal with the crisis, the family should do the following:

1. Be helped to focus on the crisis caused by the disability; identify the situation to stimulate problem solving; identify and deal with doubts of adequacy, guilt, and self-blame; identify and address grief; identify and deal with anticipatory worry; be offered basic information and education regarding the crisis situation; and be helped to create a bridge to resources in the hospital and in the community for support and to see their own family resources.48,226229

2. Be helped to remember how they have dealt successfully with crises in the past and to implement some of the same strategies in the present situation.

3. Work with the family as a unit during crisis to help strengthen the family and facilitate more positive attitudes toward the client. These attitudes by the family will improve the client’s attitudes or feelings toward the injury and hospitalization.92,212,230233 Encouraging family-unit functioning in this situation will decrease the amount of regression displayed by the client. If the family is encouraged to function without the client, however, more damage than good may be done.1,139

Treatment variables in relation to therapy

Skilled therapy intervention focuses on maximizing participation in functional activities, participation in life, and behavioral change. Livneh and Antonak134 promote the following activities for the health professional:

1. Assisting clients to explore the personal meaning of the disability. “Training clients to attain a sense of mastery over their emotional experiences.” A way of doing this would be to help the client not to demonstrate emotional outbursts or to help the client look at his or her emotions and to put them into perspective.

2. Providing clients with relevant medical information. “These strategies emphasize imparting accurate information to clients on their medical condition, including its present status, prognosis, anticipated future functional limitations, and when applicable, vocational implications.” This may be done by helping the client and family access resources such as PubMed (www.ncbi.nlm.nih.gov/pubmed) online or find medical references in the library.

3. Providing clients with supportive family and group experiences. “These strategies permit clients (usually with similar disabilities or common life experiences) and, if applicable, their family members or significant others, to share common fears, concerns, needs, and wishes.” This can be done in rather unobtrusive ways such as scheduling clients with the same disability at the same time so that they meet in the waiting room or while doing group mat activities. Another option is hiring individuals with limitations who are health care professionals and can discuss and role model positive behaviors and answer relevant questions from the client’s perspective. Remember that clients are all potential teachers for you as well as other clients.

4. Teaching clients adaptive coping skills for successful community functioning. “These skills include assertiveness, interpersonal relations, decision making, problem solving, stigma management, and time management skills.” This would entail role-playing situations that may occur in the community, such as an able-bodied person asking why the client is in a wheelchair; preaching to the wheelchair user because he or she must have offended God in some way—otherwise the person would not be in a wheelchair; or telling a woman that it is such a shame that she is disabled because she is so good looking and could have found a man if it were not for the disability. Role playing can also be used to help a person deal with the possibly awkward experience of going to bed with a new partner and having to explain how to be undressed, or what those tubes coming out of the body are for, or what positions are best for someone with this condition.

Role of the therapeutic environment

Whenever possible in therapy the functional activity should be presented and structured to promote empowerment, problem solving, and adjustment. Adjustment and adaptation to life form a dynamic process that allows for the person to interact with life in a meaningful and productive way that encourages the person to enjoy life (Figure 6-1).17,80,234237 We see the client at a very stressful time, and we need to make this time as productive for the client and the family as possible.

This section examines issues the therapist and staff should know to create a therapeutic environment that will facilitate psychological adjustment and independence of the client with activity limitations. The physical and the attitudinal environment of the treatment facility plays a major role in the way the client views the services that are rendered.

Recall a time before you became a member of the medical community. Think about how awe inspiring the people in white coats were, how strange the smells of the hospitals were, how busy it all seemed, and how puzzling the secret medical language was. It all seemed overwhelming then, and it still is to newcomers, especially newly admitted patients and their families. The hospital usually appears impersonal,238 sterile, monotonous, and confusing, and all status accumulated outside the hospital means little inside.

The therapist needs to take the setting into account when dealing with the client. The environment can be altered in a variety of ways. Therapy staff could wear street clothes, decorate the department or hospital with posters and lively colors, and allow clients to bring some personal items into the hospital.

The nature of the therapy process can often lead the therapist to see only the disability and not the person—as occurs, for example, when a client is referred to by his or her disability rather than by name. This stereotyping of those with disabilities can lead the therapist to concentrate on the lack of abilities rather than on the strengths of the clients. The real danger is that the client and family will also start to focus on the functional limitations of the client and feel that their family relationship is now permanently altered. The accuracy of this perception may have to be evaluated as part of the adjustment process. The wife of a man with paraplegia said with a sudden burst of insight, “I didn’t marry him for his legs—this doesn’t change the relationship.” Often so much attention is directed toward the disability that tunnel vision develops. One way to try to get a better perspective is to look at the bigger picture. A variety of questions can be asked that may help the therapist gain a greater insight into the client as a person (Box 6-2).

After the therapist is aware of the strengths of the client, these strengths may be capitalized on in therapy to help the client realize them and build confidence. Clients often reported that they were not complimented in therapy and especially that they never received feedback that their bodies were desirable239 or that they were doing things correctly.11,76,175,176,240 A logical thought by the client is, “If the therapist cannot see anything desirable about me, and the therapist deals with the individuals with similar problems all the time, then there must not be anything good about me.” Positive, sincere comments to client and family can add a motivational factor to treatment that may have been missing.76,232

Providing opportunities to be outdoors can help clients cultivate a sense of connection with something that is larger than themselves. At the most basic level there is more oxygen outside, and in general the air is fresher than indoors. “And looking at a faraway horizon or sky can help us gain needed perspective on our small world, bounded by our bodies and our lives.”241

The last and possibly the most important aspect in creating an environment that will foster growth and adjustment in the client is a staff whose members are well adjusted and aware of their own personal needs. Just as coping skills are necessary for the client, the staff, too, must be capable of coping with the stresses of the emotional and physical pain of the client and the client’s family. The therapist must also deal with his or her own personal reactions to the sometimes devastating situations others are in.76,232,242 Exposure to such situations often elicits introspection on the part of the staff that can result in emotional turmoil for staff members and affect their own personal relationships. This emotional energy needs to be directed in a productive way so that the energy does not turn into chaos within the staff interaction or become a destructive force for the client.

To decrease the possibly distractive nature of this emotional energy, the staff should be made aware of their own coping styles, and they should be allowed to vent their reactions to particularly distressing client case loads in a positive, supportive group. Group meetings can be used to handle some of the inevitable tension, especially if there is a respected member who is skilled in group work. This is not a psychotherapy session (although psychotherapy may be warranted in some situations) but rather an opportunity to test reality and remove tension before it is incorrectly directed toward fellow staff members. These sessions can make use of the four elements of crisis intervention mentioned in the previous section, as well as information from others.177,232 Other times that this stress reduction can be achieved are in supervision or during coffee breaks, as long as the sessions are productive.

The staff can use these sessions to better understand their various reactions to stress and to explore their coping styles.211,232,243,244 Ideally, this knowledge of coping styles and stress reduction will decrease staff burnout and aid the staff to help clients and their families deal with stress more successfully.139,240244 There are also MBSR courses held in most hospitals, universities, and communities and can be found online at www.umassmed.edu/cfm/mbsr.

The need to have a staff that is supportive is of paramount importance because the attitude of rehabilitation personnel has emerged as one of the chief motivating factors in rehabilitation.1,92,137 In fact, the use of humor has been found to be assistive in the process of adjustment. In a study by Solomon,245 aging well was related to aspects of humor. It seemed to affect aging well through its relationship with perceived control. Physical health, satisfaction with housing, and relationships with family and friends were also positively influenced by humor. One suggestion by McCreaddie and Wiggins246 is that stress can be coped with through distraction, which lessens the negative physical effects of stress. Humor is also known to have a number of potential benefits in relation to interpersonal skills or social support.247 Specific aspects such as empathy, intimacy, and interpersonal trust have all been positively correlated with a sense of humor and subsequently with interpersonal relationships. According to McCreaddie and Wiggins,246 a degree of rapport with the patient is necessary before humor can be used, and humor should be used only after a level of empathy, caring, and competence has been clearly demonstrated. This interaction of therapy and societal interactions explains why the World Health Organization model went from a disability or handicap model to a model of functional ability and participation in life. Although the International Classification of Diseases (ICD-9 or ICD-10) deals with physicians and disease categories, therapy clearly separates itself into a clear model that stresses the strength of an individual and his or her potential to participate in and have quality of life (www.who.int/classifications/icf).

Rogers and Figone143 developed the following suggestions that could benefit the therapist when trying to create a supportive environment:

1. It is helpful to use the same staff member to develop the relationship and to provide continuity of care.

2. Concerned silence is most appreciated, although pushing is sometimes necessary.

3. Staff members should anticipate the need to repeat information graciously.

4. Cumbersome, hard-to-repair adaptive equipment should not be used after discharge.

5. Give clients responsibility so that they feel they have some control over therapy.

6. Psychological support is attributed to noncounseling personnel. Personal matters are better discussed with staff members with whom the client has developed a relationship.2,173,227

7. Willingness to allow the client to try and fail is more helpful than controlling the client.

Bolte-Taylor109 developed “forty things I needed the most” during her rehabilitation for her stroke. Here are a few:

Conceptualization of assessment and treatment

Assessment

The one component that weaves through all of Rogers and Figone’s143 seven points is the need for the therapist to be involved with the client in a therapeutic relationship—that is, to know where the client is “coming from.” To know where the client is coming from is to be aware of and sensitive to the person’s total psychosocial frame of reference.2,227

The therapist who knows his or her own beliefs, reference points, and prejudices can evaluate whether an assessment result or treatment sequence reflects the client’s needs and values or those of the therapist. In the first half of this chapter, several assessments were discussed that could be summarized into the following three major components:

1. Preinjury

2. Components to be evaluated leading to adjustment

3. Techniques used to elicit adjustment and independence

Once an assessment has been made of the client and family members’ stages of psychological adjustment, the client’s occupational history and roles, and their preinjury attitudes and beliefs, a treatment protocol can be established. This protocol will need to incorporate steps toward stage change and possibly attitudinal change. Because these changes require learning on the part of the client and family, an environment that optimally facilitates these changes must be established.*

Therapy can be seen as a form of education in which the client and the client’s family are taught how the client should use his or her body. The education process is not limited to the physical aspects of therapy, however. The client is also taught how to look at and think about the body and the disability. If the staff is nonverbally telling the client and the family that the client is not capable of making decisions and of being independent, it follows that the client may indeed feel dependent and incapable of making decisions. Giles211 and others207,211,249,252,253 stated that there was an inverse relationship between independence and distress. Distress causes further anxiety and decreases the learning potential of the client. There are ways, however, for the therapist to encourage independence on the part of the client and his family.

Specific therapeutic interventions

“Engagement in leisure-like activities may not only help people ‘feel better’ in the immediate context of coping with rehabilitation treatments, but may help sustain coping efforts as individuals learn to live with ongoing functional limitations.”254

Problem-solving process

The family unit, including the client, should be encouraged to take active control over as much of the client’s care and decision making as possible.* This can be done in every phase of the rehabilitation process. A family conference with the rehabilitation staff should actively involve the client and family in all stages of planning and treatment, up to and including discharge. The family (including the client) should be briefed ahead of time to prepare questions that they want answered or problems that need to be addressed. Rogers and Figone143 report that conferences with family members that excluded the client engendered suspicion2,211; therefore if the client is capable, the client may educate the family in regard to what is happening in the hospital and in rehabilitation. Conversely, family involvement facilitates and shortens the rehabilitation process and encourages reintegration into the community.8,207,249,253 The family can also be educated regarding the side effects and interactions of medication with publications such as the Physicians’ Desk Reference.258 Later in the rehabilitation process the client and family can be encouraged to arrange transportation services, find and evaluate housing, and supervise attendant care. All these activities allow the client and the family to be more in control of the environment and thus to feel independent.

In the context of one-on-one therapy, giving choices can foster client responsibility and independence. Making a decision about the order of treatment activities (such as on which side of the bed to transfer out of or which direction to roll one’s wheelchair first) can give the individual a sense of self-worth that can continue to grow. This will cultivate a belief by the client and family that they are strong, with rights that need to be met. Moving out of the role of the victim, the client begins to exercise responsibility and to take action, such as applying for extended health benefits or getting a second consultation when an important medical decision needs to be made. If the client and family start to realize that they do not have to be a casualty of the medical establishment and if they find ways to control the medical establishment,92,234,259 they are better able to discard the role of victim.

In some centers, such as the occupational therapy clinic at San Jose State University, clients have been taught the art of self-defense to make sure that they never have to fall into the victim (dependent) role. It should be noted, however, that this knowledge on the part of the client and family can be used in ways that the therapist may not always agree with. At such times it may help to adopt a philosophical attitude toward the situation and to view it as a positive direction for the client in terms of moving from victim to advocate in the rehabilitation process.

The steps of crisis intervention, which were mentioned in the previous section, can be used to help the family understand and analyze their needs in the crisis situation. Once the family has discovered that they are in crisis, they will then be able to create strategies that they can use to overcome present and future problems.

Problem solving is another element the therapist may use to help the client and family gain independence and control. Persson and Rydén22 acknowledged the importance of this when they found that there were a few significant categories to adjustment: self-trust, problem-reducing actions (problem solving), change of values, and social trust. Acknowledgement of reality and trust in oneself was found to be significant, and they identified the importance of understanding coping processes from the disabled person’s point of view. In a phenomenological study by Bontje, Kinébanian, Josephsson, and Tamura,260 participants stated they used already familiar problem-solving strategies and personal resources as well as resources in their social and physical environments to identify prospects of potential solutions and to create solutions to overcome constraints on occupational functioning.

Rather than having the client routinely learn how to accomplish a specific task, the client or family must be encouraged to think through the process from the problem to the solution and to accomplishment of the task. To achieve this activity analysis, the client would have to know the basic principles behind the activity143 and may then be responsible for educating the family. An example of this would be a transfer from the wheelchair to the toilet. If the therapist simply has the client memorize the steps in the task, the client or family members will not necessarily be able to generalize this procedure to a transfer to the car. If the client learns the principles of proper body mechanics, work simplification, and movement, the client or family member may be more able to generalize this information to almost any situation and to solve problems later when the therapist is unavailable.252 Rogers and Figone143 have noted that although the client and family may fail at times during these trials, the therapist should let them be as independent and responsible as possible: let them try it their way, even if they are not successful the first time.

Pictures or slides of a restaurant, movie theater, or public building can be used to facilitate discussion and problem solving by the family unit when analyzing potential architectural barriers in the environment. Thus in the future when the family is presented with a problem or a barrier, they will have the resources to overcome it rather than be devastated by it.

Role playing in combination with support groups can also be used to defuse potentially painful situations and operate independently. While the client is still in the safe environment of the rehabilitation setting, simulations of incidents can be created for them to practice problem solving with supervision to help anticipate potential situations. They can be asked what they would do when a stranger (possibly a child) approaches the client and asks why he or she is in a wheelchair or is disabled or what they would do when a waiter asks the family member to order for the disabled client. All of these situations are potentially devastating for all involved; however, if role playing and support groups are used in advance to help all members of the family (client included) to satisfactorily handle and feel in control of the situation, the family will not be as likely to be traumatized by a similar occurrence. The result is that the family will not be as inclined to be overwhelmed by social situations and will be able to socialize in a much freer, more gratifying way.77,79,261

Cognitive-behavioral therapy has been used for clients and spouses with success.9395 Psychosocial support groups have been called for throughout the literature.* Throughout the therapeutic process, the client and the family need to be praised frequently, and credit needs to be given for the gains made by the client and family members. Granted, the therapist may have engineered the gains, but the family and client are the ones who need the reinforcement. As Bolte-Taylor109 suggested, celebrate all of the little successes—they can help inspire the client and their family. Through gratifying experiences the family will unite to overcome the disability. They need to know that they can survive in the world without having the medical staff constantly there to solve the family’s problems. In short, they need the strategies and resources that will allow them to be independent outside the medical model.

Yet another way to encourage independence can be applied to working with parents of disabled children.13 The parents should be educated about normal and abnormal growth and development, including physical, cognitive, and emotional growth, so that the family can maintain some perspective and objectivity about their child’s various levels.8,92,167,236 The parents can then better understand the needs of those children with disabilities and those without in the family. Armed with this knowledge, the parents and children will not be frustrated with unreal expectations or unreal demands. Education of the parents could take place at local colleges, at the hospital, or even in a parent’s group.

Support systems

Groups are often used to increase motivation, provide support, increase social skills, instill hope, and help the client and family realize that they are not the only ones who have a disabled family member. This will help the client and family establish a more accurate set of perceptions about the disabled individual and allow for greater independence of the client and family.1,9,92,135,261,265 Problem solving can be encouraged and value systems can be clarified. Client or family support groups can be used to relieve pressure that might otherwise be vented in therapy. Lawrie Williams, a mother of two daughters who experienced serious medical challenges, is the author of a series of articles about parental roles in family-centered care. One article in particular highlights the role parents can play in helping other families through parent-to-parent support programs. Williams first experienced the support of another parent when one of her daughters was young, and later realized she could use her own experiences professionally. For the past 6 years, Williams has been the coordinator of the Parent Support Program at the Center for Children with Special Needs, Children’s Hospital and Regional Medical Center in Seattle, Washington.266

Livneh and Antonak134 found that in a chronic-care ward family involvement helped the client and the family improve their status. Schwartzberg249 and Schulz128 and others1,98,107,248,267269 have reported great success in the use of support groups with individuals who had brain damage. Support groups can also be used to educate the client about the client’s disability to increase independence.

Kreuter and colleagues271 and Taanila and colleagues13,270 found that independent physical functioning and knowledge about one’s condition were exceedingly important in moving through the phases of the rehabilitation process.75,234,265,272 A guide to facilitating support groups has been published by Boreing and Adler,274 and it has been found to be useful, especially by laypeople establishing such groups.*

The adult client with brain damage

The adult client with brain damage and the needs of the family will be specifically, yet briefly, examined here. Brain damage can affect the cognitive, perceptual, emotional, social, and neurological systems of the individual and can be incredibly disruptive and catastrophic to the client’s and family’s lives. When a person sustains a brain injury and is hospitalized, emotional support for the family (client included) is the primary need to be met initially. The therapist should attempt to convey warmth and a caring attitude, especially during the family’s initial contacts.275 Typical complaints about the acute period involve impersonal hospital routines and lack of definite information about the patient’s status.13,92,175,229,276 Unfortunately, definite information is usually not available at the earliest stages.

Later the family must deal with the physical changes in the client’s body; what may be even more injurious to the family are the psychological, cognitive, and social changes in the client. People with cerebrovascular accidents have been found to be more clinically depressed than orthopedic patients are. The libido263 and the emotional systems are also affected.75,176178,226 It has further been shown that persons who survive a cerebrovascular accident or other impairment and who have a full return of function do not return to normal life because of a lack of social and emotional skills. Families of cerebrovascular accident victims have also reported that social reintegration is the most difficult phase of rehabilitation.277 Lack of socially appropriate behaviors has been one of the most troublesome complaints of people who deal with the person with a traumatic brain injury.176 Therapists may be able to help alter this syndrome by encouraging appropriate behavior and by structuring therapy situations to reteach the client appropriate behavioral and social interaction skills. A technique called dialectical behavioral therapy has been used with people with mental health disorders, and it appears to be a promising approach. One study by Miller and colleagues278 found significant reductions in suicidal symptoms; the most highly rated skills included distress tolerance and mindfulness skills. The goals of a dialectical behavioral therapy program designed for individuals with mild traumatic brain injury include decreasing the individual’s self-defeating behaviors and cognitions, cultivating understanding of the individual’s abilities and impairments, and increasing behavioral and cognitive skills that will lead to a greater sense of self and feelings of self-esteem. The program is designed to improve each patient’s ability to accept his or her life as it is and to function independently.279

Better follow-up care needs to be implemented when dealing with the adult with brain damage.1,98,107,248,267269 In some areas there are outpatient, privately funded programs that can help support the brain-injured individual and his or her family on discharge from hospital settings. These resources must be recommended for follow-up care as needed.

It may not be possible for the client and family to constantly come to the clinic for support and follow-up, but telephone conversations can be scheduled on a periodic basis, or the exchange of letters or audiotapes can also be used. With the increased availability of video recorders, the day may come when a follow-up may be performed on videotapes and sent via the Internet by clients living in rural areas. Support groups are being used increasingly to facilitate client and family adjustment and accommodation to disability, as well as reentry into the community.*