Patient care

Published on 01/04/2015 by admin

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Last modified 22/04/2025

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Chapter 4 Patient care

KEY POINTS

PAEDIATRICS

Paediatrics range from the neonate to the young adult and each age presents a different challenge. A child in the hospital environment is faced with strange sights, smells and sounds which can be very frightening. The experience of visiting or staying in hospital may affect subsequent visits, and fears may be carried into adult life. Ensuring a child is as comfortable as possible is therefore essential. Before examining each age group, there are several general points to consider.

GENERAL ISSUES

Dealing with parents and guardians

Parents are often extremely anxious and it can be as much of a challenge caring for them as for the child. Remember that anxiety can result in an overprotective parent who may be more irritable and less patient than usual. When dealing with the parent:

In the past there have been many approaches to keeping children still for radiographic examinations, some of which today are considered inappropriate. Restraining a child should be the last resort. It is preferable to take time to build a rapport with the child in order to gain his trust. If the child is unable to keep still on his own, consider that the presence of a familiar face may be comforting enough to achieve this; for example sitting the child on a parent’s lap.

Lastly, it may seem obvious but never leave a baby or toddler unattended, not even for a second. Even if a baby does not appear to be on the move, it only takes a moment for a him to roll over when your back is turned and this could result in serious injury, especially if he falls from a height.

AGE-SPECIFIC ISSUES

Having considered the general issues, paediatrics have been grouped into the following five age ranges:

Guidance is provided on how to deal with the issues and challenges associated with each age group, although it must be remembered that each child is unique and will develop at his own pace.

The neonate

Babies up to the age of one month are termed neonates (Fig. 4.2). These babies are most commonly encountered on the Special Care Baby Unit (SCBU), although remember that not all neonates requiring imaging are admitted to hospital.

Consider that parents of the neonate:

With regards to the mother, she may have had a traumatic birth and hormone levels are likely to affect her behaviour.

When dealing with the neonate on SCBU:

The older baby or toddler

Although young babies tend not to mind who picks them up, as they become more aware of the world around them they begin to become upset if separated from their parent (Fig. 4.3). It is important, therefore, to ensure a familiar person remains with them throughout their examination.

Although restraint should be considered a last resort, it is vital to remember that babies are unlikely to keep still unless they are sleeping. Holding of the baby by the parent or guardian is preferable to the use of restraining devices such as Bucky bands. In such a scenario, radiation safety is essential and the appropriate guidelines for holding patients should be followed. Older toddlers understand a significant amount and so techniques other than physical restraint may prove effective.

Keeping a baby or toddler as comfortable as possible prior to and during the examination is essential.

The preschool child

Once a child has reached preschool age (3 years and above; Fig. 4.4), his ability to communicate and understand has developed sufficiently to now be aware of his surroundings. Often at this age the hospital environment can seem very frightening and the child is still likely to need his parent present. The need for restraining a child becomes less necessary and time should be spent adequately preparing the child and gaining his trust and cooperation.

The primary school child

Whilst it should become easier to gain cooperation, a child at this age will also be more aware of what is happening to him and distraction may not be as easy (Fig. 4.5). It is important not to treat the child like a baby, as if he is incapable of understanding, but neither is it acceptable to treat him as a little adult. Finding this balance can often be challenging, especially as different children develop at a different pace. Older children often like to feel independent and offering choices can help them to feel less vulnerable. Do bear in mind, however, that offering too many choices can also be overwhelming.

THE ELDERLY PATIENT

With a continuing rise in the elderly population6 it is inevitable that the number of elderly patients you will encounter is also on the increase. Just because a patient is elderly does not mean that they should be treated any differently. Older patients may feel vulnerable and worry about illness not just because of how it affects them personally but also how it may affect those that they care for, such as partners or pets. Many elderly patients have few visitors and may wish to talkat length to relieve their loneliness. In a busy department it can be difficult to devote this extra time; however, these patients may benefit significantly if they feel you have the time to listen.

Problems with mobility, sensory loss and dementia are perhaps the most common problems encountered with the older patient.

MOBILITY

Reduced mobility can mean anything from the patient confined to bed to the patient who is able to mobilise with a little help. The numerous causes range from loss of confidence following a fall to recovering from surgery.

Prior to the examination the following should be considered:

Where the patient has a walking aid such as a frame or stick:

Where the patient is a wheelchair user:

Where the patient is in bed:

HEARING IMPAIRMENT

It can prove embarrassing for a patient to misunderstand due to poor hearing and patients will often not want to admit that they have not heard or understood. The following points should therefore be considered:

DEMENTIA AND ALZHEIMER’S DISEASE

It must be remembered that not all older people have memory problems or are senile, and we should not treat elderly patients as such; however, as people age, many undergo mental changes. Knowing how to deal with these patients effectively is essential. Dementia is a ‘progressive deterioration in intellectual functioning’,7 affecting thinking, remembering and reasoning. Alzheimer’s disease is the most common form of dementia and, in its early stages, forgetfulness and personality change are common features. As the disease progresses, it affects daily life more and more, reaching the stage where verbal communication is limited and the patient fails to recognise family members. It can be very distressing for friends and relatives to see someone they care about change in this way and they often need as much consideration and reassurance as the patient himself. When dealing with the patient with dementia:

OTHER ISSUES RELATING TO THE ELDERLY

MENTAL HEALTH PROBLEMS

At any one time, one in six adults suffers from a form of mental illness ranging from depression to schizophrenia.9 Many patients will not require any special care, whilst others may prove challenging. Although the range of mental health problems is vast, here we consider three commonly encountered disorders. Note that dementia is discussed earlier in the chapter.

THE TRAUMA OR EMERGENCY PATIENT