Ethical Issues in Critical Care

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5 Ethical Issues in Critical Care

Introduction

Nurses are expected to practise in an ethical manner, through the demonstration of a range of ethical competencies articulated by registering bodies and the relevant codes of ethics (see Boxes 5.1 and 5.2). It is important that nurses develop a ‘moral competence’ so that they are able to contribute to discussion and implementation of issues concerning ethics and human rights in the workplace.1 Moral competence and ethical action is the ability to recognise that an ethical issue exists in a given clinical situation, knowing when to take ethical action if and when required, and a personal commitment to achieve moral outcomes.2 This diverse understanding of ethics is paramount to critical care nurses (as part of the critical care team), whose patient cohort is a particularly vulnerable one. Critical care nurses are encouraged to participate in discussion and educational opportunities regarding ethics in order to provide clarity in relation to fulfilment of their moral obligations. The need to support critical care nurses, by mentoring for example, is very important in terms of developing moral knowledge and competence in the critical care context.3

Common ethical principles that relate to critical care nursing practice are outlined in this chapter, with a description of how they may be applied to practical situations such as clinical decision making, obtaining informed consent and applied research. Ethical implications of brain death and organ donation that particularly relate to nursing practice are also reviewed.

Principles, Rights and the Link with Law

Ethical Principles

Key ethical (moral) principles include autonomy, beneficence, non-maleficence, justice and paternalism. Other related ethical concepts include integrity, best interests, informed consent and advance directives. All are applicable to critical care practice. Some of these principles and how they relate specifically to critical care nursing practice are discussed individually in this chapter. Others are incorporated in broader issues, such as brain death and organ donation.

Autonomy

Individuals should be treated as autonomous agents; and individuals with diminished autonomy are entitled to protection. An autonomous person is an individual capable of deliberation and action about personal goals. To respect autonomy is to give weight to autonomous persons’ considered opinions and choices, while refraining from obstructing their actions unless these are clearly detrimental to others or themselves. To show lack of respect for an autonomous agent, or to withhold information necessary to make a considered judgement, when there are no compelling reasons to do so, is to repudiate that person’s judgements. To deny a competent individual autonomy is to treat that person paternalistically. However, some persons are in need of extensive protection, depending on the risk of harm and likely benefit of protecting them, and in these cases paternalism may be considered justifiable.6,7

According to the principle of autonomy, critical care patients are entitled to be treated as self-determining. Where the patient is incompetent, healthcare professionals ought to act so as to respect the autonomy of the individual as much as possible, for example by attempting to discover what the patient’s preference would have been in the current circumstances. (This requirement will be discussed in detail in the section below on decision making.)

Nurses are autonomous moral agents, and at times may adopt a personal moral stance that makes participation in certain interventions or procedures morally unacceptable (see the Conscientious objection section later in this chapter).

Beneficence and Non-maleficence

The principle of beneficence requires that nurses act in ways that promote the wellbeing of another person; this incorporates the two actions of doing no harm, and maximising possible benefits while minimising possible harms (non-maleficence).8 It also encompasses acts of kindness that go beyond obligation. In practice this means that although the caregiver’s treatment is aimed to ‘do no harm’, there may be times where to ‘maximise benefits’ for positive health outcomes it is considered ethically justifiable that the patient be exposed to a ‘higher risk of harm’ (albeit ‘minimised’ by the caregiver as much as possible). For example, in the coronary care unit (CCU) a patient may require a central venous catheter (CVC) to optimise fluid and drug therapy, but this is not without its own inherent risks (e.g. infection, pneumothorax on insertion). Evidence-based protocols exist for caregivers/nurses for both the safe insertion of a CVC and subsequent care, so as to minimise possible harms to the patient.

Ethics and the Law

Ethics are quite distinct from legal law, although these do overlap in important ways. Moral rightness or wrongness may be quite distinct from legal rightness or wrongness, and although ethical decision making will always require consideration of the law, there may be disagreement about the morality of some law. Much ethically-desirable nursing practice, such as confidentiality, respect for persons and consent, is also legally required.4,10

Every country has its own sources and structures of law. The terms ‘legislation’ and ‘law’ are used to refer generically to statutes, regulation and other legal instruments that may be the forms of law used in a particular country. Legal systems elaborate rights and responsibilities in a variety of ways. A general distinction can be made between civil law jurisdictions, which codify their laws, and common law systems, where judge-made law is not consolidated. In some countries, religion informs the law based on scriptures.

In Australia, there are three broad sources of law. These are:

Statute law has particular relevance to ethics in the critical care context. Examples of statute law in Australia include:

Further details of these Australian Acts can be found in the Relevant legislation section at the end of the chapter.

One example of how statute law is applied in practice regards consent for life-sustaining measures; the Consent to Medical Treatment and Palliative Care Act 1995 (SA)11 states that:

It should be noted that each Australian state and territory has differences in its Acts, which can cause confusion. The New Zealand Bill of Rights and the Health Act 1956 are currently under revision in New Zealand.12,13 These documents can be accessed via the New Zealand Ministry of Health (www.hon.govt.nz).

Patients’ Rights

Patients’ rights are a subcategory of human rights. ‘Statements of patients’ rights’ relate to particular moral interests that a person might have in healthcare contexts, and hence require special protection when a person assumes the role of a patient.4 Institutional ‘position statements’ or ‘policies’ are useful to remind patients, laypersons and health professionals that patients do have entitlements and special interests that need to be respected. These statements also emphasise to healthcare professionals that their relationships with patients are constrained ethically and are bound by certain associated duties.4 In addition, the World Federation of Critical Care Nurses has published a Position Statement on the rights of the critically ill patient (see Appendix A3).

Nursing codes of ethics incorporate such an understanding of patient’s rights. For example, codes relevant to nurses have been developed by the Australian Nursing and Midwifery Council (2002)61 and the International Council of Nurses (2002)14 (see Box 5.1). In addition, the Nursing Council of New Zealand has published a Code of Conduct for Nursing that incorporates ethical principles (2004) (Box 5.2).15 These codes outline the generic obligation of nurses to accept the rights of individuals, and to respect individuals’ needs, values, culture and vulnerability in the provision of nursing care. The New Zealand Code particularly notes that nurses need to practise in a manner that is ‘culturally safe’ and that they should practise in compliance with the Treaty of Waitangi. (See Chapter 8 for further details on cultural aspects of care.) Furthermore, the codes acknowledge that nurses accept the rights of individuals to make informed choices about their treatment and care.

Consent

In principle, any procedure that involves intentional contact by a healthcare practitioner with the body of a patient is considered an invasion of the patient’s bodily integrity, and as such requires the patient’s consent. A healthcare practitioner must not assume that a patient provides a valid consent on the basis that the individual has been admitted to a hospital.16 All treating staff (nurses, doctors, allied health etc) are required to facilitate discussions about diagnosis, treatment options and care with the patient, to enable the patient to provide informed consent.17 When specific treatment is to be undertaken by a medical practitioner, the responsibility for obtaining consent rests with the medical practitioner; this responsibility may not be delegated to a nurse.16

Patients have the right, as autonomous individuals, to discuss any concerns or raise questions, at any time, with staff. Hospitals should provide detailed patient admission information, including information regarding ‘patients’ rights and responsibilities’, that usually include a broad explanation of the consent process within that institution. In many countries there is no distinction between the obligation to obtain valid consent from the patient and the overall duty of care that a practitioner has in providing treatment to a patient. Obtaining consent is part of the overall duty of care.11

In recent decades, research in the biomedical sciences has been increasingly located in settings outside of the global north. Much of this research arises out of transnational collaborations made up of sponsors in high income countries (pharmaceutical industries, aid agencies, charitable trusts) and researchers and research subjects in low- to middle-income ones. Research may well be carried out in populations rendered vulnerable because of their low levels of education and literacy, poverty and limited access to health care, and limited research governance. The protections that medical and research ethics offer in these contexts tend to be modelled on a western tradition in which individual informed consent is paramount and are usually phrased in legal and technical requirements. When science travels, so does its ethics. Yet, when cast against a wider backdrop of global health, economic inequalities and cultural diversity, such models often prove limited in effect and inadequate in their scope.2,3 Attempts to address both of these concerns have generated a wide range of ‘capacity-building’ initiatives in bioethics in developing and transitional countries. Organisations such as the Global Forum for Bioethics in Research, the Forum for Ethical Review Committees in the Asia Pacific Region and the World Health Organization have sought to improve oversight of research projects, refine regulation and guidance, address cultural variation, educate the public about research and strengthen ethical review committee structures according to internationally acknowledged ‘benchmarks’.4,5

The guidelines from the Council for International Organizations of Medical Sciences (CIOMS) – a body established jointly by WHO and UNESCO – take the position that research involving human subjects must not violate any universally applicable ethical standards, but acknowledge that, in superficial aspects, the application of the ethical principles, e.g. in relation to individual autonomy and informed consent, needs to take account of cultural values, while respecting absolutely the ethical standards.

Related to this issue is that of the human rights of research subjects, as well as of health professionals as researchers in a variety of sociocultural contexts, and the contribution that international human rights instruments can make in the application of the general principles of ethics to research involving human subjects. The issue concerns largely, though not exclusively, two principles: respect for autonomy and protection of dependent or vulnerable persons and populations.

In order to provide safe patient care, clear internal systems and processes are required within critical care areas, as with any other healthcare service provision. Critical care nurses need to be aware of the relevant policies and procedures to have an understanding of their individual obligations and responsibilities. Primarily, it is the treating medical officer who is legally regarded as the only person able to inform the patient about any material risks associated with a clinical therapy or intervention.18

However, it is incumbent on all critical care nurses, as patient advocates within the critical care areas of ICU, CCU and the emergency department (ED), to be aware of the potential impact and possible outcomes of therapies delivered in the critical care environment. Safe delivery of those therapies is often the nurse’s responsibility, which is distinct from the medical order issued to commence the treatment.

An understanding of the principle of consent is necessary for nurses practising in critical care. Because of the vulnerable nature of the critically ill individual, direct informed consent is often difficult, and surrogate consent may be the only option, particularly in an emergency. Consent may relate to healthcare treatment, participation in human research and/or use and disclosure of personal health information. Each of these types of consent has differing requirements.19

Consent to treatment

A competent individual has the right to decline or accept healthcare treatment. This right is enshrined in common law in Australia (with state to state differences), and in the Code of Health and Disability Consumers’ Rights in New Zealand (1996).13,20 It is the cornerstone of the legal administration of healthcare treatment. With the introduction in the UK of the Human Rights Act21 there is increasing public awareness of individual rights, and in the medical setting people are encouraged to participate actively in decisions regarding their care. Doctors daily make judgements regarding their patients’ competency to consent to medical investigation and treatment, and in today’s litigious climate they must face the possibility that, from time to time, these decisions will be examined critically in a court of law. Capacity fluctuates with both time and the complexity of the decision being made; thus, sound decisions require careful assessment of individual patients.

Accounts of informed consent in medical ethics claim that it is valuable because it supports individual autonomy yet there are distinct conceptions of individual autonomy, and their ethical importance varies. Consent provides assurance that patients and others are neither deceived nor coerced. Some believe that the present debates about the relative importance of generic and specific consent (particularly in the use of human tissues for research and in secondary studies) do not address this issue squarely, believing that since the point of consent procedures is to limit deception and coercion, they should be designed to give patients and others control over the amount of information they receive and the opportunity to rescind consent already given.22 There is a professional, legal and moral consensus about the clinical duty to obtain informed consent. Patients have cognitive and emotional limitations in understanding clinical information. Such problems pose practical problems for successfully obtaining informed consent. Better communication skills among clinicians and more effective educational resources are required to solve these problems. Social and economic inequalities are important variables in understanding the practical difficulties in obtaining informed consent. Shared decision making within clinical care reveals a pronounced tension between three competing factors: (1) Paternalistic conservatism about disclosure of information to patients has been eroded by moral arguments now largely accepted by the medical profession; (2) While many patients may wish to be given information about available treatment options, many also appear to be cognitively and emotionally ill equipped to understand and retain it; and (3) Even when patients do understand information about potential treatment options, they do not necessarily wish to make such choices themselves, preferring to leave final decisions in the hands of their clinicians.23

Consent is considered valid when the following criteria are fulfilled; consent must:

For incompetent individuals, the situation is less clear and varies between jurisdictions.

To be competent, an individual must:

Many jurisdictions around the world have legislation to cover the case of an adult who is incompetent to give consent. The legislation varies as to what situations are covered, but some common themes are apparent.

In an emergency, healthcare treatment may be provided without the consent of any person, although ‘emergency’ has not routinely been formally defined. It should also be noted that nurses must seek consent for all procedures that involve ‘doing something’ to a patient (e.g. administering an injection), and should be wary of relying on ‘implied’ consent. Seeking consent in this type of everyday situation is less formal than obtaining consent for a surgical intervention, although it still represents ethically (and legally) prudent practice. Consent should never be implied, despite the fact that the patient is in a critical care area.17 Obtaining consent generally involves explaining the procedure and seeking affirmation from the patient (or guardian/family), ensuring that there is understanding and agreement to the treatment. This principle is clearly articulated by the General Medical Council in the UK with the following statement:

In many countries, if patients believe that clinicians have abused their right to make informed choices about their care, they can pursue a remedy in the civil courts for having been deliberately touched without their consent (battery) or for having received insufficient information about risks (negligence). To avoid the accusation of battery, clinicians need to make clear what they are proposing to do and why ‘in broad terms’. With respect to negligence, the amount of information about risks required is that deemed by the court to be ‘reasonable’ in light of the choices that patients confront.25

If a person is assessed as not being competent, consent must be sought from someone who has lawful authority to consent on his or her behalf. If the courts have appointed a person to be a guardian for an incompetent individual, then the guardian can provide consent on behalf of that individual. However, even for formally-appointed guardians, certain procedures are not allowed and the consent of a guardianship authority is required. If there is no guardianship order then, strictly speaking, consents for healthcare treatment may be given only by the guardianship authority. Some states have legislated to allow this authority to be delegated to a ‘person responsible’ or ‘statutory health authority’ without prior formal appointment. This person would usually be a spouse, close relative or unpaid carer of the incompetent individual. As with formally appointed guardians, the powers of a ‘person responsible’ are limited by statute.19

Consent to research involving humans

Consent in human research is guided by a variety of different documents. In Australia this predominantly includes the National Health and Medical Research Council (NHMRC) and the National Statement on Ethical Conduct in Human Research (2007);8 while in New Zealand it is by the Health Research Council of New Zealand (HRCNZ), Guidelines on Ethics in Health Research and the HRCNZ Operational Standard for Ethics Committee (OS).26,27 In the UK guidance is provided by the General Medical Council.24 In the US there are required elements of written Institutional Review Board (IRB) procedures under Department of Health and Human Services (HHS) regulations for the protection of human subjects and relevant Office for Human Research Protections (OHRP) Department of Health and Human Services ‘guidance’ regarding each required element.

Although the specific detail varies between organisations and jurisdictions, in general ‘consent to medical research documentation’ should include the following:19

Consent to conduct research involving unconscious individuals (incompetent adults) in critical care is one of the situations not comprehensively covered in most legislation (see also Ethics in research later in this chapter).

End-of-Life Decision Making

With advances in technology in health care, it is possible more than ever before to restore, sustain and prolong life with the use of complex technology and associated therapies, such as mechanical ventilation, extracorporeal oxygenation, intra-aortic balloon counterpulsation devices, haemodialysis and organ transplantation. In addition, new medication treatment options contribute significant promises of added benefits, and fewer side effects, and are heralded by drug companies and journals across the world. Combinations of these therapies in critical care units are part of everyday management of critically ill patients. While technology is capable of maintaining some of the vital functions of the body, it may be less able to provide a cure. Managing the critically ill patient in many cases represents a provision of supportive, rather than curative, therapies.29

A common ethical dilemma found in critical care is related to the opposing positions of ‘maintaining life at all costs’ and ‘relieving suffering associated with prolonging life ineffectively’. Patients that would probably have previously died can now be maintained for prolonged periods on life support systems, even if there is little or no chance of regaining a reasonable quality of life. Assessment of their ‘post-critical illness’ quality of life is complex, emotive and forms the basis of significant debate, compounded by the nuances of each individual patient’s case. Hence, decisions regarding withdrawal and withholding of life support treatment(s) are not made without substantial consideration by the critical care team.30

Withdrawing/Withholding Treatment

The incidence of withholding and withdrawal of life support from critically ill patients has increased to the extent that these practices now precede over half the deaths in many ICUs,31 although the incidence in other critical care areas has not been reported. Although there is a legal and moral presumption in favour of preserving life, avoiding death should not always be the pre-eminent goal.32 The withholding or withdrawal of life support is considered ethically acceptable and clinically desirable if it reduces unnecessary patient suffering in patients whose prognosis is considered hopeless (often referred to as ‘futile’) and if it complies with the patient’s previously stated preferences. Life support includes the provision of any or all of ventilatory support, inotropic support for the cardiovascular system and haemodialysis, to critically ill patients. Withholding/withdrawal of life support are processes by which healthcare therapy or interventions either are not given or are forgone, with the understanding that the patient will most probably die from the underlying disease.33

In Australia, when active treatment is withdrawn or withheld, legally the same principles apply. The Australian and New Zealand Intensive Care Society (ANZICS) recommends an ‘alternative care plan’ (comfort care) be implemented with a focus on dignity and comfort. All discussions should be recorded in the medical records including the basis for the decision, who has been involved and the specifics of treatment(s) being withheld or withdrawn.34 There are marked differences in the ‘foregoing of life-sustaining treatments’ that occur between countries and in the patient level of care variation even within the same country. What may be adopted legally and ethically or morally in one country may not be acceptable in another. The withholding and withdrawing of therapies is considered passive euthanasia and is legal and accepted practice in terminally-ill ICU patients in most of Europe, however in parts of Europe, life-sustaining treatments are withheld but not withdrawn as the withdrawal of therapies leading to death is considered illegal and unethical. In the Netherlands and Belgium, active life ending procedures are permitted and performed with the specific intent of causing or hastening a patient’s death. In the US3537 and Europe38 the majority of doctors have withheld or withdrawn life-sustaining treatments.

The majority of the community and doctors favour active life-ending procedures for terminally-ill patients.39,40 In the Ethicatt study, questionnaires on end of life decision-making were given to 1899 doctors, nurses, patients who were in ICUs and family members of the patients in six European countries. Less than 10% of doctors and nurses would like their life prolonged by all available means, compared to 40% of patients and 32% of families. When asked where they would rather be if they had a terminal illness with only a short time to live, more doctors and nurses preferred being home or in a hospice and more patients and families preferred being in an ICU. Differences in responses were based on respondent’s country.39,40

Diverse cultural, religious, philosophical, legal and professional attitudes lead to great difference in attitudes and practices. Observational studies demonstrate that North American health care workers consult families more often than do European workers,39,41 and some seriously ill patients wish to participate in end of life decisions whilst others do not.42

In most cases where there is doubt about the efficacy and appropriateness of a life-sustaining treatment, it may be considered preferable to commence treatment, with an option to review and cease treatment in particular circumstances after broad consultation. Inconsistency exists in decision making about when and how to withdraw life-sustaining treatment, and the level of communication among staff and family.9 Documented guidelines for cessation of treatment are not necessarily common in clinical practice, with disparate opinion a recognised concern in some cases. Dilemmas arise when there are disparate views within the team as to what constitutes ‘futility’ and with associated decisions regarding the next step or steps when a patient’s outlook is at its most grave. In a UK study that attempted to draft cessation of treatment guidelines, nursing staff were concerned over legality, morality, ethics and their own professional accountability. Medical decisions to withdraw treatment were shown to vary between medical staff and among patients with similar pathologies.43

Because ethical positions are fundamentally based on an individual’s own beliefs and ethical perspective, it may be difficult to gain a consensus view on a complex clinical situation, such as withdrawal of treatment. While it is essential that all members of the critical care team be able to contribute and be heard, the final decision (and ultimately legal accountability in Australia and New Zealand for the act of withdrawal of therapy) rests with the treating medical officer. However, the decision-making process certainly must involve broad, detailed and documented consultation with family and team members. If there is stated objection from a family member, especially if the person has medical power of attorney (or equivalent), the doctor must take this into consideration and respect the rights of any patient’s legal representative. In that event, it is likely that withdrawal of treatment will not occur until concordance is reached. (This is different in the case of a person who is legally declared brain dead; see Brain death section.)34

In the Ethicus study of 4248 patients who died or had limitations of treatments in 37 ICUs in 17 European countries, life support was limited in 73% of patients. Both withholding and withdrawing of life support was practised by the majority of European intensivists while active life ending procedures despite occurring in a few cases remained rare.38 The ethics of withdrawal of treatment are discussed in detail in the ANZICS Statement on Withholding and Withdrawing Treatment.34 The NHMRC publication entitled Organ and Tissue Donation, After Death, for Transplantation: Guidelines for Ethical Practice for Health Professionals provides further discussion of the ethics of organ and tissue donation.44

Decision-Making Principles

Despite significant advances in medical technology and therapeutics, approximately 20% of patients admitted to ICUs do not survive and the majority of those die in ICU after the forgoing of life-prolonging therapies (as opposed to after cardiopulmonary resuscitation). Lack of communication creates a potential for patients to undergo burdensome and expensive treatments that they may not desire. Some doctors do not communicate with patients or families or document decisions because of the lack of clear laws for end-of-life practices and the fear of litigation. Many families want to be involved but some individual family members do not want to be involved in end-of-life decisions. Individuals commonly want their family to decide for them, although the judgement of intensive care professionals concerning which treatment should be given may well differ from that of patients and families.

End-of-life decision making is usually very difficult and traumatic. Because of this difficulty, there is sometimes a lack of consistency and objectivity in the initiation, continuation and withdrawal of life-supporting treatment in a critical care setting.30 Traditionally, a paternalistic approach to decision making has dominated, but this stance continues to be challenged as greater recognition is given to the personal autonomy of individual patients.9

Decision making in the critical care setting is conducted within, and is shaped by, a particular sociological context. In any given decision-making situation, the participants hold different presumptions about their roles in the process, different frames of reference based on different levels of knowledge, and different amounts of relevant experience.45 Nurses, for example, may conform to the dominant culture in order to create opportunities to participate in decision making, and thereby may conform to the values and norms of medicine. Although the nursing role in critical care is pivotal to implementing clinical decisions, it is sometimes unacknowledged and devalued. Nurses appear at times unable to influence the decision-making process.46

Some international literature reflects the different ethical reasoning and decision-making frameworks extant between medical staff and nurses. In general, nurses focus on aspects such as patient dignity, comfort and respect for patients’ wishes, while medical staff tend to focus on patients’ rights, justice and quality of life.47 Involvement of the patient (where possible) and family in decision making is an important aspect of matching the care provided with preferences, expectations, values and circumstances (see Figure 5.1).48

Substituted Judgement Principle

A substituted judgement is where an ‘appropriate surrogate attempts to determine what the patient would have wanted in his/her present circumstances’.50 The person making the decision should therefore attempt to utilise the values and preferences of the patient, implying that the proxy decision maker would need an in-depth knowledge of the patient’s values to do so. Making a substituted judgement is relatively informal, in the sense that the patient usually has not formally appointed the proxy decision maker. Rather, the role of proxy tends to be assumed on the basis of an existing relationship between proxy and patient. Difficulties related to this principle include that making an accurate substituted judgement is very difficult, and that the proxy might not be the most appropriate person to have taken on the role.51

Advance Directives

For individuals wanting to document their preferences regarding future healthcare decisions with the onset of incompetence, there are ‘anticipatory direction’ and ‘advance directive’ forms available. Advance directives can be signed only by a competent person (before the onset of incompetence), and can be either instructional (e.g. a living will) or proxy (the appointment of a person(s) with enduring power of attorney to act as surrogate decision maker), or some combination of both. Advance directives can therefore inform health professionals how decisions are to be made, in addition to who is to make them. New Zealand and most states of Australia have an Act that allows for the appointment of a person to hold enduring power of attorney.52 It is found in the literature that most individuals do not want to write advanced directives and are hesitant to document their end of life care desires. Advance directives were created in response to increasing medical technology.53,54

An advance health care directive, also known as a living will, personal directive, advance directive or advance decision, are instructions given by individuals specifying what actions should be taken for their health in the event that they are no longer able to make decisions due to illness or incapacity, and appoints a person to make such decisions on their behalf. A living will is one form of advance directive, leaving instructions for treatment. Another form authorises a specific type of power of attorney or health care proxy, where someone is appointed by the individual to make decisions on their behalf when they are incapacitated. People may also have a combination of both. One example of a combination document is the Five Wishes advance directive in the US, created by the non-profit organisation Aging with Dignity.55 Although not legal documents, ‘good palliative care plans’ are used in some jurisdictions as a record of a discussion between the patient, family members and a doctor about palliative care or active treatment. These are useful records to provide clarity when treatment options require full and frank discussion and consideration, particularly regarding complex, critically ill patients (see Palliative care below).

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