218 End-of-Life Issues in the Intensive Care Unit
In the United States, about 80% of people now die in healthcare facilities (60% in acute care facilities),1 despite the fact that about 90% of Americans polled say they would prefer to die at home.2 This disparity is due to two factors: (1) many people die while undergoing treatments meant to postpone death—treatments that are often futile; and (2) many families are unable to care for a dying person or are uncomfortable having a loved one die at home. The net result is that most people will die in a hospital or other healthcare facility, and many of them will undergo high levels of medical care before death. A recent study showed that about 20% of Americans will die in an intensive care unit (ICU) or be admitted to an ICU just before death.3
Two conclusions can be drawn from the preceding information. One is that a tremendous amount of health care is being delivered to dying patients. This has been reflected in several studies, such as that of Cher and Lenert, which showed that a relatively large percentage of Medicare expenditures goes to treat patients in the last weeks of their lives.4 The other conclusion is that doctors have to learn a new set of skills that were not necessary in the past. They need to be able to recognize patients who are going to die despite medical care and help decide which of the almost limitless supply of medical therapies available are appropriate and which are not. Physicians need to guide their patients through a maze of medical options in an attempt to balance preservation of life with quality of life—a daunting task, to say the least.
How Are Critically Ill Patients Dying?
In 1995, a landmark study in end-of-life issues was published. This was the first large-scale attempt to define how seriously ill people die in American hospitals. In a two-part study involving 4301 seriously ill, hospitalized patients, the investigators examined multiple aspects of end-of-life care and found major shortcomings in current practice. Only 47% of the time did the physician know when a patient wanted to avoid cardiopulmonary resuscitation (CPR), and the incidence of dying with moderate or severe pain was 50%.5
More insight into the dying experience came in subsequent studies that showed that the vast majority of ICU deaths occur only after a decision to limit life support has been made.6,7 In two important studies, Prendergast and coworkers helped define how patients die in ICUs.6,8 In their first study, they compared deaths in their ICU from two periods, 1987 to 1988 and 1992 to 1993, to determine how often CPR was performed before death and how often limits were placed on life support before death.9 Their data showed that the incidence of CPR before death had declined from 49% to 10% and that the incidence of withholding or withdrawing life support had increased from 51% to 90% of all ICU deaths.
In an effort to benchmark their data with the rest of the country, the same investigators then did a large follow-up study 1 year later. They collected data from more than 6000 patient deaths occurring in 131 ICUs in 38 states over a 6-month period and analyzed the data for the incidence of various limits on life support. They found that on average, only 25% of patients dying in ICUs were given CPR before death. About 70% of patients had some restriction on life support, and almost 50% of patients had some medical therapy withheld or withdrawn before death.6
In 2003, a study examined deaths in 31 ICUs in 17 European countries. Overall, the percentage of patients dying with some limits on life support was 72.6%, which was very similar to studies done in the United States. As in the American studies, there was also tremendous variability in practices among the different ICUs, with rates of CPR before death ranging from 5% to almost 50%.9
What Accounts for Variability in Practice?
It should not be surprising that there is so much variability in a practice as multidimensional as end-of-life care. Even the standard practice of medicine varies from institution to institution. The decision to limit or not limit life support is generally a complex one that may reflect the personal biases of both physician and patient. Many attempts have been made to find patterns among different types of physicians and patients that can explain the variation. For example, one study showed that university-based physicians are more likely than community-based physicians to write do-not-resuscitate (DNR) orders and withhold or withdraw life support.10 A similar study showed that patients without private physicians in the ICU were more likely to undergo active withdrawal of life support.11 Unfortunately, studies like this are hard to interpret unless one knows the contexts in which these decisions were made. An increased tendency to withhold life support from a terminally ill patient may reflect a weaker physician-patient relationship or a stronger one based on the patient’s preferences.
Other studies have sought to explain variation by culture, race, or religion.12–16 Although such factors may play a role in these important decisions, and there may be some general trends in decision patterns, there is enough variation even within cultures, races, or religions to indicate that one cannot generalize this information to a given individual. Physicians need to be cognizant of the fact that their patients may have markedly different views of optimal end-of-life care, regardless of their culture, religion, or race.
Predicting Outcomes
Outcome Data
Many of the same problems encountered with severity scores characterize the use of outcome data. Although published outcome studies are an essential tool for clinicians in predicting a course of illness, they suffer from two major problems. One is that the population studied for a particular illness may not share the same characteristics as a particular patient. For example, in a large multicenter clinical trial of a new therapy for sepsis, the mortality rate in the control (untreated) arm was 31%.17 It is important to note, however, that this trial excluded patients with conditions such as renal failure, liver failure, pancreatitis, acquired immunodeficiency syndrome (AIDS), and a variety of other comorbid conditions, thus limiting the usefulness of these data for prognostic purposes.
Another problem with using outcome data, similar to the severity scores, is the rapidity with which therapies can change and improve. In four published studies by different authors between 1981 and 2000 examining the mortality of Pneumocystis carinii pneumonia in ICU patients, the mortality decreased from 86% to approximately 50%.18 Similar changes in outcome over time have been reported with a variety of other illnesses, such as ARDS, as treatments have improved.
Caring for Families in the Intensive Care Unit
Impact of Family Meeting
Relatives, partners, and friends often provide support and care for a patient, which for some will include the responsibility of surrogate decision making. Surrogate decision makers are often under an enormous amount of emotional stress, and decision making during these circumstances can be difficult. In addition, one study revealed that despite discussions with ICU physicians, only half of families of critically ill patients adequately understood their loved ones’ diagnoses, prognoses, or treatments.19 Despite this, clinicians and health systems often neglect the care of the family as part of the overall care of a patient. Therefore, clinician-family communication is an important component of good quality care. In addition, effective clinician-family communication reduces the stress on family members of critically ill patients and improves the family members’ level of understanding. This is of critical importance in the ICU because if the patient’s family is under significant distress, their ability to provide surrogate decision making may be impaired, and the medical decisions they make may not accurately reflect the wishes of the patient.
In addition to the multitude of data showing that the way we communicate with families has a significant impact, there are also data showing that interdisciplinary team communication has a significant impact on important patient and family outcomes. Observational studies show increased survival, shorter lengths of stay, and improved patient satisfaction when there is good nursing-physician communication.20 In addition, patients and families have reported that interdisciplinary communication is an important part of good end-of-life care, and most studies of interventions that have improved end-of-life care include an interdisciplinary team in the intervention. Unfortunately, some ICU family meetings occur only between the physician and the family. Underutilization of the many professionals involved with a critically ill patient’s care is a common mistake. Care of ICU patients is provided by a large interdisciplinary team that includes consulting physicians, nurses, social workers, and members of the clergy. These healthcare providers often know the patient and family from different perspectives, and holding a meeting without attempting to have all relevant members present can result in miscommunication and may result in missed opportunities to provide families with the best possible resources.
Family Outcomes: Anxiety, Depression, Posttraumatic Stress Disorder
An important problem with critical care delivery systems is dissatisfaction among family members. There is also evidence to suggest that our current approach causes anxiety, depression, and posttraumatic stress disorder (PTSD) among family members. Many critical care units only conduct family meetings after it is clear that an ICU patient is actively dying, but it is important to meet with all ICU families early in the ICU stay, because family caregivers are under a high level of emotional and physical stress. In fact, family members of patients who survive the ICU are more dissatisfied with communication in the ICU than family members of patients who die.21 This likely reflects the fact that family members of ICU patients experience an important unmet need with regard to regular and systematic communication with ICU clinicians. Several interventions have been shown to improve family satisfaction: time spent with physicians,22 timing of family meetings, and open visiting hours.23
Who Decides?
Decision Making about Life-Sustaining Treatments
As stated earlier, the vast majority of people will die with some limit on life support in place, whether in or out of an ICU. Unfortunately, the patient can rarely participate in these decisions. Most studies show that someone else makes the decision to limit a dying patient’s life support 60% to 70% of the time.7,24 Therefore, the burden of these difficult decisions falls to a proxy (a legal delegation) or a surrogate (a nonlegal delegation). Most often, this is a family member.
The process of surrogate decision making is fraught with problems. Although most would agree that family or friends of the patient are the best people to make such decisions, several studies have shown that patients rarely discuss specific treatment options with their proxies, and surrogate decisions correlate poorly with what the patient would actually want done.25,26 Further, in a study by Hare et al., it was shown that surrogates often place greater emphasis on certain aspects of dying such as pain and suffering than patients do; patients are more concerned with burdening their families and the amount of time left to live.19
Legal Issues
In the United States, all 50 states now recognize the legality of a patient’s right to refuse medical treatment, although there remains some controversy and confusion about specific issues. The legal issues involved in proxy decision making can also be a source of great confusion. Perhaps realizing that it is impossible to account for the many possible family and social relationships involved, most states have few laws dealing with the issue of surrogate decision makers and have purposely kept the codes vague and malleable.27 Most states accept a properly drafted written advance directive as sufficient legal guidance to limit life support. Unfortunately, most advance directives or living wills are too vague in their language, using phrases such as “terminal illness” and “little chance of recovery,” which are subject to interpretation. Diseases such as chronic obstructive pulmonary disease and congestive heart failure may be considered terminal illnesses by some people but not by others. Some people may consider diseases such as early-stage lung cancer not imminently terminal.
Patient Autonomy Versus Medical Paternalism
In contrast to both of these approaches, many physicians and patients believe the physician is obliged to be involved in the decision-making process and often to recommend a course of action. The physician thus offers several possible courses of action but makes specific recommendations. This model is referred to as shared decision making and may well represent an ideal blending of the autonomous and parentalistic approach. In this model, caregivers do their best to understand the wishes of their patients. This is accomplished through a process of genuine listening to family members and eliciting their understanding of the wishes of their loved one, then combining that knowledge with the clinician’s best guess about the likely prognosis and outcome. Through this process, a clinician can proactively offer an opinion about the appropriate course of therapy. In 2005, five European and North American critical care societies issued a joint statement supporting the model of shared decision making when caring for ICU patients.28 Ultimately, it is up to each individual physician to determine the degree of involvement warranted in end-of-life decisions.
There are multiple components of the shared decision model that are essential for an even exchange of information and a truly joint decision made in concert with the patient and family. Table 218-1 describes in detail the components of shared decision making, and the use of these components is further elaborated in the following strategies for family meetings.
Dimensions of Shared Decision Making | Example Physician Behaviors and Questions |
---|---|
Providing medical information and eliciting patient values and preferences | Discuss the nature of the decision. What are the essential clinical issues we are addressing? |
Describe alternatives. What are the clinically reasonable choices? |
|
Discuss pros/cons. What are the pros and cons of the treatment choices? |
|
Discuss uncertainty. What is the likelihood of success of treatment, and how confident are we in this estimate? |
|
Assess understanding. Is the family now an “informed participant,” with a working understanding of the decision? |
|
Explore the patient’s values/preferences. What is known about the patient’s medical preferences or values? What is important to the patient? |
|
Exploring family’s preferred role in decision making | Discuss the family’s role. What role should the family play in making the decision? |
Assess desire for others’ input. Is there anyone else the family would like to consult? |
|
Deliberation and decision making | Explore “context.” How will the decision impact the patient’s life? |
If the family is to participate in decision making, elicit family opinion about the best treatment choice. What does the family think is the most appropriate decision for the patient? |
Adapting Shared Decision Making to Fit Each Patient and Family
It is important to recognize that the decision-making model is a dynamic process that may change several times throughout the course of an ICU stay. As patients become more critically ill and the prognosis is more certain, the physician should be willing to take on a more active role in the decision-making process to relieve the family of the burden of decision making in these circumstances. Whichever decision-making model is utilized, it must be one that is responsive to the needs of the family. Research suggests that physicians often have one model of decision making they use for all patients.29 The physician and interdisciplinary team must be prepared to adapt this model to fit the individual patient and family.
Most interventions that have shown to be beneficial in improving care for ICU patients follow a standard procedure or protocol. Using such a protocol will encourage consistency across the ICU and help prevent oversights and miscommunication. This was recently tested in a randomized controlled trial which demonstrated decreased symptoms of anxiety and depression through use of a protocolized family conference intervention.30 Obviously, communication with families cannot be performed in a manner that is so overprotocolized the team comes across as rigid and uncaring. Each individual patient and family is different and must be treated individually—but with key components applied in an individualized way. A mnemonic was developed that features five key elements to help guide clinicians in communicating with families: VALUE. This mnemonic is described in Table 218-2 and has been shown to result in improved family outcomes.31
TABLE 218-2 VALUE: Five-Step Approach to Improving Communication with Families in the ICU
V | Value family statements. |
A | Acknowledge family emotions. |
L | Listen to the family. |
U | Understand the patient as a person. |
E | Elicit family questions. |
Key Points
Cook DJ, Guyatt GH, Jaeschke R, et al. Determinants in Canadian health care workers of the decision to withdraw life support from the critically ill. JAMA. 1995;273:703-708.
Curtis JR, Rubenfeld GR. Managing death in the ICU. New York: Oxford University Press; 2000.
Danis M, Federman D, Fins JJ, et al. Incorporating palliative care into critical care education: principles, challenges, and opportunities. Crit Care Med. 1999;27:2005-2013.
Danis M, Mutran E, Garrett JM. A prospective study of the impact of patient preferences on life-sustaining treatment and hospital cost. Crit Care Med. 1996;24:1811-1817.
Johnson D, Wilson M, Cavanaugh B, et al. Measuring the ability to meet family needs in an intensive care unit. Crit Care Med. 1998;26:266-271.
Prendergast TJ, Luce JM. Increasing incidence of withholding and withdrawal of life support from the critically ill. Am J Respir Crit Care Med. 1997;155:15-20.
SUPPORT principal investigators. A controlled trial to improve care for seriously ill hospitalized patients: the Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatments (SUPPORT). JAMA. 1996;274:1591-1598.
Thompson BT, Cox PN, Antonelli M, et al. Challenges in end-of-life care in the ICU: statement of the 5th International Consensus Conference in Critical Care: Brussels, Belgium, April 2003: executive summary. Crit Care Med. 2004;32:1781-1784.
Lautrette A, Darmon M, Megarbane B, et al. A communication strategy and brochure for relatives of patients dying in the ICU. N Engl J Med. 2007;356:469-478.
1 Field M. Approaching Death: Improving Care at the End of Life. Washington, DC: National Academies Press; 1997.
2 Knowledge and Attitudes Related to Hospice Care [National Hospice Organization Survey]. Princeton, NJ: 1996.
3 Angus DC, Barnato AE, Linde-Zwirble WT, et al. Use of intensive care units at the end of life in the United States: an epidemiologic study. Crit Care Med. 2004;32:638-643.
4 Cher DJ, Lenert LA. Method of Medicare reimbursement and the rate of potentially ineffective care of critically ill patients. JAMA. 2001;278:1001-1007.
5 SUPPORT principal investigators. A controlled trial to improve care for seriously ill hospitalized patients: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatments (SUPPORT). JAMA. 1995;274:1591-1598.
6 Prendergast TJ, Claessens MT, Luce JM. A national survey of end-of-life care for critically ill patients. Am J Respir Crit Care Med. 1998;158:1163-1167.
7 Faber-Langendoen K. A multi-institutional study of care given to patients dying in hospitals: Ethical and practice implications. Arch Intern Med. 1996;156:2130-2136.
8 Prendergast TJ, Luce JM. Increasing incidence of withholding and withdrawal of life support from the critically ill. Am J Respir Crit Care Med. 1997;155:15-20. (see comments)
9 Sprung CL, Cohen SL, Sjokvist P, et al. End-of-life practices in European intensive care units: The Ethicus Study. JAMA. 2003;290:790-797.
10 Bach PB, Carson SS, Leff A. Outcomes and resource utilization for patients with prolonged critical illness managed by university-based or community-based subspecialists. Am J Respir Crit Care Med. 1998;158(5 Pt 1):1410-1415.
11 Kollef MH, Ward S. The influence of access to a private attending physician on the withdrawal of life-sustaining therapies in the intensive care unit. Crit Care Med. 1999;27:2125-2132.
12 Hopp FP, Duffy SA. Racial variations in end-of-life care. J Am Geriatr Soc. 2000;48:658-663.
13 McKinley ED, Garrett JM, Evans AT, Danis M. Differences in end-of-life decision making among black and white ambulatory cancer patients. J Gen Intern Med. 1996;11:651-656.
14 Mebane EW, Oman RF, Kroonen LT, Goldstein MK. The influence of physician race, age, and gender on physician attitudes toward advance care directives and preferences for end-of-life decision-making. J Am Geriatr Soc. 1999;47:579-591.
15 Levin PD, Sprung CL. Cultural differences at the end of life. Crit Care Med. 2003;31(5 Suppl):S354-S357.
16 Vincent JL. Cultural differences in end-of-life care. Crit Care Med. 2001;29(2 Suppl):N52-N55.
17 Bernard GR, Vincent JL, Laterre PF, et al. Efficacy and safety of recombinant human activated protein C for severe sepsis. N Engl J Med. 2001;344:699-709.
18 Mansharamani NG, Garland R, Delaney D, Koziel H. Management and outcome patterns for adult Pneumocystis carinii pneumonia, 1985 to 1995: Comparison of HIV-associated cases to other immunocompromised states. Chest. 2000;118:704-711.
19 Azoulay E, Chevret S, Leleu G. Half the families of intensive care unit patients experience inadequate communication with physicians. Crit Care Med. 2000;28:3044-3049.
20 Truog RD, Campbell ML, Curtis JR, et al. Recommendations for end-of-life care in the intensive care unit: A consensus statement by the American Academy of Critical Care Medicine. Crit Care Med. 2008;36:953-963.
21 Wall RJ, Curtis JR, Cooke CR, Engelberg RA. Family satisfaction in the ICU: Differences between families of survivors and non-survivors. Chest. 2007;132:1425-1435.
22 Gries CJ., Curtis JR., Wall RJ., Engelberg RA. Family member satisfaction with end-of-life decision making in the ICU. Chest. 2008;133(3):704-712.
23 Lee MD, Friedenberg AS, Mukpo DH, Conray K, Palmisciano A, Levy MM. Visiting hours policies in New England intensive care units: strategies for improvement. Crit Care Med. 2007;35(2):497-501.
24 Lynn J, Teno JM, Phillips RS, et al. Perceptions by family members of the dying experience of older and seriously ill patients. SUPPORT investigators: Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatments. Ann Intern Med. 1997;126:97-106. (see comments)
25 Hare J, Pratt C, Nelson C. Agreement between patients and their self-selected surrogates on difficult medical decisions. Arch Intern Med. 1992;152:1049-1054.
26 Sulmasy DP, Terry PB, Weisman CS, et al. The accuracy of substituted judgments in patients with terminal diagnoses. Ann Intern Med. 1998;128:621-629.
27 Sabatino CP. The legal and functional status of the medical proxy: Suggestions for statutory reform. J Law Med Ethics. 1999;27:52-68.
28 Thompson BT, Cox PN, Antonelli M, et al. Challenges in end-of-life care in the ICU: statement of the 5th International Consensus Conference in Critical Care: Brussels, Belgium, April 2003: executive summary. Crit Care Med. 2004;32:1781-1784.
29 White DB, Malvar G, Karr J, Lo B, Curtis JR. Expanding the paradigm of the physician’s role in surrogate decision-making: An empirically derived Framework. Crit Care Med. 2010;38:743-750.
30 Lautrette A, Darmon M, Megarbane B, et al. A communication strategy and brochure for relatives of patients dying in the ICU. N Engl J Med. 2007;356:469-478.
31 Cook DJ, Guyatt GH, Jaeschke R, et al. Determinants in Canadian health care workers of the decision to withdraw life support from the critically ill. JAMA. 1995;273:703-708.